Nicolás José Ospina Rodriguez

Adaptable and detail-oriented customer service professional with expertise in CRM tools (Zendesk) and a strong focus on delivering excellent client experiences. Skilled in communication, problem-solving, and multitasking, with proven ability to collaborate across teams and handle challenging situations with a positive, solution driven approach. Dedicated to building strong professional relationships, enhancing customer satisfaction, and contributing to organizational growth through service excellence and continuous improvement.