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Nicolas Giordan

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Province of Venice, Italy
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Résumé

Jobs verified_user 0% verified
  • DataAnnotation
    Interpreter - AI Trainer
    DataAnnotation
    Mar 2025 - Current (1 year 4 months)
    Curated diverse prompts and refined outputs for generative AI training, ensuring high-quality results. Delivered multilingual annotations and conducted research to guarantee data integrity across tasks. Assisted in project management and fact-checking to maintain relevance and originality in datasets.
  • C
    Retail Operations Manager
    Cosmo Spa
    Dec 2023 - Oct 2024 (11 months)
    Directed end-to-end retail logistics, including inbound/outbound shipments, inventory audits, and stock transfers between warehouses and stores, ensuring 98% accuracy in stock records Implemented visual merchandising standards and pricing strategies aligned with corporate guidelines to optimize sales floor performance. Managed daily cash flow, including safe deposits, armored carrier coordination, and daily sales reports to the Sales Director, ensuring 100% compliance with financial protocols. Supervised store opening/closing protocols, including alarm systems and cash drawer reconciliation. Trained and onboarded 15 new hires on operational procedures, POS systems, and customer service standards
  • T
    Technical Sales Consultant
    TIM - Telecom solutions
    Sep 2023 - Dec 2023 (4 months)
    Consulted 100+ clients monthly (SMBs, maritime, and residential) to design customized telecom packages, resolving unique connectivity challenges and provide customer support (e.g., offshore ship internet, enterprise-grade broadband for businesses). Upsold high-margin solutions (e.g., prioritized business-tier plans, IoT add-ons) by aligning technical specs with client needs Technical Support & Project Coordination Diagnosed connectivity issues and liaised with engineers to deploy on-site installations, reducing repeat service calls by 30%. Managed end-to-end order processing and data entry in CRM systems, ensuring 100% accuracy for technician dispatches and SLA compliance. Cross-Location Collaboration
  • St Marche
    Store Operations & Customer Experience Specialist
    St Marche
    May 2022 - Feb 2023 (10 months)
    Achieved 0% inventory discrepancies across all shipments by implementing rigorous quality checks and real-time tracking systems—ensuring 100% product availability Optimized stock rotation and warehouse organization, reducing retrieval time by 20% and eliminating product losses. Provided expert wine recommendations to Italian and international clients, increasing repeat customer rates by 25%.
  • F
    Store Operations Supervisor
    Family-Owned Retail Business
    Feb 2022 - Apr 2022 (3 months)
    Promoted to supervisory cashier, overseeing daily store openings/closings and mentoring checkout operators on POS operations and cash-handling protocols. Generated accurate daily financial reports for ownership, reconciling all checkout registers and identifying discrepancies with a 100% accuracy rate. Managed high-volume deliveries, coordinating with suppliers and ensuring timely stock replenishment with zero documented errors. Redesigned the closing checklist, reducing end-of-day reporting time by 20% and improving audit readiness. Served as the escalation point for complex customer issues, while also utilizing sales negotiation skills to communicate effectively with suppliers, securing favorable pricing to enhance the store's profit marg
Education verified_user 0% verified
  • Udemy
    Advanced Excel VBA & Macro Programming
    Udemy
    Nov 2024 - Jan 2025 (3 months)
    This one is a course from Udemy, it was to sharpen my skills in Excel vba, I made a excel sheet to input my daily stuff and it would track my progress in certain areas, I mostly use the progress tracker for my languages studies
  • H
    Health & Workplace Safety Training
    Dec 2023 - Feb 2024 (3 months)
    General workspace safety course that I had to take when I was promoted to Manager in a Sports equipment store in Italy
  • Università degli Studi di Udine
    Bachelor's in Electronic Engineering
    Università degli Studi di Udine
    Jan 2023 - Current (3 years 6 months)
    This is my current bachelors degree, however I want to transfer to another university more aligned with my goals, I found a private university inside of Europe that provide more modern courses in the field of Cybersecurity, project management and business strategy related to the field of AI and modern computer science
Projects (professional or personal) verified_user 0% verified
  • P
    Building a note taking app with AI
    Personal project
    Apr 2025 - Current (1 year 3 months)
    So imagine a note taking app, that for people that like to brainstorm, the ai organize the notes in a structured way, and later on i plan to add cybersecurity features to it, encryption of notes and database protection for the safety of the user, its my most recent project
  • P
    Security Agency Company
    Personal project
    Mar 2025 - Current (1 year 4 months)
    As the founder of a security agency company, I am developing innovative solutions tailored for high-end individuals who frequently travel. This venture aims to address their unique security challenges by connecting them with specialized services worldwide. Although I prefer to keep specific details confidential until the patent is secured, I am actively managing all aspects of the project. This includes overseeing operations, building a web application, and establishing a seamless "bridge" connection between myself, the company, and our clients. My role involves ensuring that clients with specific security needs are effectively matched with companies that provide the necessary solutions overseas, thereby enhancing their travel experience an