Nicolás Delpech

Nicolás Delpech

About

Detail

Customer service representative
Buenos Aires, Argentina
Contact Nicolás regarding: 
work
Full-time jobs
Starting at USD2.5K/month
Flexible work
Starting at USD15/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • •
    • Operations Manager
    Sep 2022 - Current (3 years 8 months)
    - Coordinated daily operations of the online store, including order management, returns, and interaction with logistics providers. - Supervised inventory and fulfillment flows, proposing improvements to optimize timing and reduce errors. - Prepared operational and performance reports to support strategic decisions. - Provided executive support in administrative tasks such as scheduling and meeting coordination.
  • B
    Sales Representative / Marketing public Remote experience
    Building Trade Construction Company
    Jan 2020 - Sep 2022 (2 years 9 months)
    - Conducted inbound and outbound sales (B2B and B2C), reaching out to potential clients via phone, email, and social media. - Researched prospects using platforms such as LinkedIn, Google Maps, and Facebook. - Developed targeted email marketing campaigns, increasing conversion rates. - Analyzed performance metrics to optimize messaging and segmentation.
  • C
    • Customer Service
    Corrales de Rojas SA
    Jan 2018 - Dec 2019 (2 years)
    - Provided omnichannel support (email, social media, and phone) to customers of a finance company, handling inquiries and complaints. - Resolved technical and operational issues, ensuring a positive experience. - Collaborated with legal, operations, and analytics teams to optimize processes. - Consistently met service goals and established KPIs.
Education verified_user 0% verified
  • U
    Bachelor of Business Administration
    University of Belgrano, C.A.B.A.
    Feb 2023 - Current (3 years 3 months)
    incomplete
  • S
    Bachelors of Science in Finance
    Saint Andrews University
    Feb 2020 - Dec 2021 (1 year 11 months)
    incomplete
  • Saint Johns School
    High School Diploma
    Saint Johns School
    Feb 2012 - Dec 2018 (6 years 11 months)