Detail-oriented and reliable engineer with experience in workflow coordination, task management, and professional communication with clients and vendors. Skilled in scheduling, problem-solving, and maintaining accuracy in fast-paced remote environments. Proficient in collaboration tools such as AppFolio, Slack, Notion, and Google Calendar. Currently pursuing a and have completed programming bootcamps in HTML, CSS, and JavaScript.
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Expert Maintenance Cordinator
Vendoroo
Feb 2025 - May 2025(4 months)
As an Expert Maintenance Coordinator, I excelled in workflow coordination and task management, ensuring seamless communication with clients and vendors. My role involved meticulous scheduling and time management, where I applied my problem-solving skills and attention to detail to enhance operational efficiency. I utilized remote collaboration tools effectively, including Google Workspace and Slack, to facilitate team communication and project updates. Additionally, my experience in e-commerce customer support, while not directly related, has equipped me with valuable insights into client needs and expectations, further enhancing my ability to manage operations and support projects effectively.
Quality Analyst
Teleperformance
Feb 2024 - Dec 2024(11 months)
As a Quality Analyst, I possess advanced knowledge of office software, including Google Workspace (Docs, Sheets, and Calendar), and am proficient in project management tools such as Trello, Asana, and Monday.com. My role involves troubleshooting office equipment and providing basic IT support, alongside my experience in data entry, database management, and document formatting. I have developed a strong ability to manage and optimize busy schedules, ensuring efficient use of time. Additionally, my background in administrative assistance and appointment scheduling complements my operations and project management skills, allowing me to streamline process
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Administrative legal assistant
FREEDOM COUNSEL
Jan 2024 - Nov 2024(11 months)
As an Administrative Legal Assistant, I manage client interactions, maintain and update records, and handle sensitive information efficiently. I utilize tools like Clio, Notion, Google Calendar, and Slack to organize tasks, streamline workflows, and ensure deadlines are met. My role involves multitasking, effective communication, and problem-solving to support seamless operations and deliver exceptional service. Additionally, I have experience with ClickUp, a management software that enhances project organization and task tracking, which complements my proficiency in other software tools. This adaptability ensures that I can quickly learn and integrate new systems to optimize administrative processes and improve overall efficiency.
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Assistant Engineer
ASOMOR
Nov 2023 - Nov 2024(1 year 1 month)
Supporting the planning, scheduling, and coordination of construction activities. Implementing and monitoring quality standards for materials and workmanship. Coordinating effectively with site workers, contractors, suppliers, and project stakeholders. Developed ability to manage and optimize busy schedules, ensuring efficient time use. Supervising construction crews and ensuring productivity. Familiarity with tools like AutoCAD, Revit, or other drafting software for reviewing designs.
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Bilingual customer service representative
Remote-
Dec 2022 - Feb 2024(1 year 3 months)
As a Bilingual Customer Service Representative, I demonstrated strong verbal and written communication skills, effectively conveying information and actively listening to customer concerns. My problem-solving abilities allowed me to quickly assess situations and provide effective solutions to customer issues. I excelled in conflict resolution, managing difficult customer interactions with professionalism and composure. Additionally, my time management and multitasking skills enabled me to efficiently handle multiple customer inquiries while meeting deadlines in a fast-paced environment. My experience in operations has equipped me with a solid foundation in ticketing, tracking, and data management, further enhancing my ability to support cus
Education
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Civil engineer degree
Universidad Tecnológica de Bolívar
Aug 2025
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Industrial automation Seminar
May 2025 - Oct 2025(6 months)
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degree in Software Engineering
Aug 2025
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Project management Seminar
Jan 2019 - Jan 2023(4 years 1 month)
Projects (professional or personal)
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