Nicolaas Jacobus Muller

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Project Manager / Key Accounts Manager

Digemy

Sep 2024 - Current (1 year 9 months)

• Direct 19 staff (7 developers, 12 designers) to produce 66 courses for 10 clients, hiting 100% deadlines • Onboard clients, managing Google Drive, Zoho, and monthly billing from 1000+ team hours. • Streamlined processes, cuting billing time, while ensuring seamless remote collaboration. • Deliver 25+ courses monthly, enhancing client adoption and satisfaction.

Product and Solutions Sales Manager

Obsidian Systems

Jun 2024 - Oct 2024 (5 months)

• Identified and converted new sales opportunities, growing existing accounts in a remote seting. • Managed the sales pipeline, ensuring efficient lead tracking and conversion with tools like Jira. • Developed client proposals, collaborated for a seamless pre-sales execution. • Delivered consistent sales growth and enhanced client relationships in 5 months.

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Managing Director & Founder

Lotus Water SA

Jun 2022 - May 2024 (2 years)

• Founded a water purification business, achieved breakeven in 2 months. • Led operations, sales, and franchise efforts to secure 2024 acquisition. • Established key supplier relationships, streamlined logistics for scalable growth. • Built a lean model, atracted a competitive buyout with minimal startup capital.

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Strategic Account Manager

Ctrack

Oct 2017 - Jun 2022 (4 years 9 months)

• Youngest Strategic Account Manager, led 7 managers to exceed yearly targets. • Managed high-value accounts, grew 15% annually with multi-million-rand renewals. • Supported new sales teams, showcased SaaS features to drive deal closures. • Led client strategy, market penetration, and reviews to boost engagement.

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Business Consultant

Ctrack

Nov 2016 - Sep 2017 (11 months)

• Oversaw project execution, client onboarding, and training to ensure seamless operational transitions. • Developed customized workflow solutions, improving operational efficiency for key clients. • Provided technical solutions and consulted on process optimization for strategic project planning. • Strengthened client relationships by delivering tailored strategies and actionable process improvements.

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Software Technician, On-Site Technician, Sales Co-Ordinator, and Internal Sales

Ctrack, Proline, Sahara Computers

Feb 2006 - Oct 2016 (10 years 9 months)

• Designed workflow solutions, boosting efficiency by 40% and reducing client downtime by 35%. • Led technical support, software deployment, and SQL database management. • Exceeded sales targets consistently, driving business growth.

Nicolaas Jacobus Muller

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