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Nhi Dinh Uyen Vu

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Atlanta, Georgia, United States

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Résumé

Jobs verified_user 0% verified
  • T
    Universal Banker Ii
    Truist Bank, GA
    May 2026 - Current (6 months)
    • Assisted clients with account services, transaction requests, and banking inquiries while maintaining accuracy, confidentiality, and compliance with financial institution procedures.
    • Processed cash, debit, credit, and account-related transactions while verifying client information, reviewing documentation, and following fraud prevention and risk management guidelines.
    • Supported branch operations by resolving client issues, documenting processes, communicating with internal team members, and maintaining accurate transaction workflows.
  • S
    Server
    Sugo, Alpharetta, GA
    Jul 2024 - Jul 2025 (1 year 1 month)
    • Served 50+ customers per shift in a fast-paced, high-volume environment while maintaining strong service quality
    • Managed 6–8 tables simultaneously, ensuring order accuracy and timely delivery
    • Processed POS transactions, resolved customer issues, and strengthened communication and time-management skills under pressure
  • V
    Cashier Team Leader
    VN Tofu, Lawrenceville, GA
    Mar 2020 - Aug 2021 (1 year 6 months)
    • Assisted 100+ customers daily with product selection, checkout, and issue resolution
    • Trained 5+ new employees on POS systems, inventory procedures, and customer service standards
    • Maintained high productivity while accurately processing cash, credit, debit, and voucher transactions
Education verified_user 0% verified
  • CITI PROGRAM
    CITI Program – Social, Behavioral & Educational Research with Human Subjects
    CITI PROGRAM
    Jan 2026 - Current (10 months)
  • CITI PROGRAM
    CITI Program – Information Security for Student Researchers
    CITI PROGRAM
    Jan 2026 - Current (10 months)
  • K
    Bachelor of Business Administration in Information Systems
    Kennesaw State University, Kennesaw, GA
    Jan 2024 - May 2026 (2 years 5 months)
    GPA: 3.78 | Dean’s List (Spring 2025) | President’s List (Fall 2025)
  • G
    Bachelor of Business Administration in Management Information Systems
    Georgia Gwinnett College, Lawrenceville, GA
    Jan 2022 - Dec 2023 (2 years)
Projects (professional or personal) verified_user 0% verified
  • SQLite
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    SDLC Technologies
    Ship Software Logging System – Maritime Logging Systems
    SQLite, sql, SDLC Technologies, Database Engineer, GitHub
    Jan 2026 - May 2026 (5 months)
    • Designed and supported a SQLite relational database for a maritime software logging system, organizing system log data into structured and searchable records.
    • Wrote SQL queries for data insertion, retrieval, validation, and reporting to improve data accuracy, consistency, and system monitoring.
    • Collaborated with backend and UI team members using Python, SQLite, GitHub, and SDLC documentation to connect database functionality with the overall application.
  • NA
    Online Membership Cancellation & Freeze System – LA Fitness
    NA
    Aug 2025 - Dec 2025 (5 months)
    • Analyzed a 100% manual cancellation/freeze process and identified system inefficiencies
    • Designed a to-be online solution with 6+ use cases and 8+ UI wireframes
    • Defined 15+ functional requirements in a 4-person team following SDLC practices
  • Kennesaw State University
    Solutions Developer Practicum – FreeFuse (Riipen Industry Partner)
    Kennesaw State University
    Aug 2025 - Nov 2025 (4 months)
    • Evaluated the FairPay MD healthcare SaaS platform for No Surprises Act (NSA) compliance across key modules (Dashboard, GFE Generator, Claims Center, Negotiation Hub, IDR Center, Calendar)
    • Analyzed UI examples (e.g., 24 active cases, 8 open negotiations, 156 dispute wins) to assess usability and how dashboards communicate operational status
    • Mapped the IDR filing workflow and proposed concrete UX improvements (progress tracker, templates, onboarding); collaborated with a 5-person team using Agile stand-ups and Miro