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Nestor Roderico Archila Garcia

About

Detail

Honduras
Contact Nestor regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 20% verified
  • M
    Team Leader and appointment setter verified_user Verified experience
    Medicaid Solutions
    Jan 2023 - Feb 2024 (1 year 2 months)
    Zoom,Google Meets, Highlevel.
  • Amazon
    Quality assurance
    Amazon
    Feb 2022 - Nov 2022 (10 months)
    Zendesk,Observe and Klaus
  • Innova BPO
    Team Lead
    Innova BPO
    Mar 2020 - Sep 2021 (1 year 7 months)
    Team leader working with a group of 16 people, working with medicare/medicaid as a customer service and lead manager account.
  • Comcast
    Customer service and sales
    Comcast
    Oct 2018 - May 2021 (2 years 8 months)
    Customer service and sales

    Zoho, Ring Central, Salesforce.

    - Managed customer relationships and sales pipelines through the effective use of CRM tools, including Zoho, Ring Central, and Salesforce.
    - Applied project planning methodologies to organize sales and service workflows, transforming reactive task management into a structured and predictable process that proactively drove results.
    - Utilized systematic planning to optimize lead engagement and issue resolution, which directly contributed to a measurable increase in conversion rates and higher customer satisfaction scores.
    - Sold B2B SaaS security programs for Xfinity over a one and a half year period.
  • MEDICAL VIRTUAL ASSISTANTS (MEDVA)
    Medical Interpreter
    MEDICAL VIRTUAL ASSISTANTS (MEDVA)
    Mar 2018 - Jul 2018 (5 months)
    eclinical works, Ring Central.
Education verified_user 0% verified
  • M
    Medical interpreter
    Jan 2024 - May 2025 (1 year 5 months)
  • Amazon
    Amazon customer care
    Amazon
    May 2022 - Mar 2025 (2 years 11 months)