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Nestor Gaspar

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Tlaxcala, Mexico

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Résumé


Jobs verified_user 0% verified
  • Storecheck
    BI Analyst
    Storecheck
    Apr 2024 - Current (2 years 7 months)
    • Developed and maintained complex Power BI reports to support monthly analyses for clients across the Caribbean region, ensuring data accuracy and actionable insights. • Designed and implemented Python scripts for data cleaning and analysis in the South American market, optimizing workflows and improving efficiency. • Created and delivered client presentations, translating complex data findings into clear, actionable strategies to drive business decisions.
  • Teleperformance
    Reporting Specialist
    Teleperformance
    Nov 2021 - Mar 2024 (2 years 5 months)
    • Responsible for automating and maintaining reports across various campaigns. • Proficient in executing advanced SQL queries and developing complex Power BI reports. • Created impactful dashboards on Power BI to enhance data visualization and interpretation.
  • Teleperformance
    Quality coordinator
    Teleperformance
    Jan 2021 - Nov 2021 (11 months)
    • Managed a team of 10-20 quality analysts, overseeing daily operations. • Implemented root cause analysis and devised action plans to enhance overall quality. • Demonstrated exceptional time management skills and meticulous attention to detail.
  • Teleperformance
    Bilingual quality analyst
    Teleperformance
    Nov 2019 - Jan 2021 (1 year 3 months)
    • Monitored, analyzed, and scored calls based on diverse scorecards to ensure consistency in agent performance. • Played a key role in maintaining high standards across various Key Performance Indicators (KPIs).
  • U
    assistant
    UAM – I
    Jan 2014 - Jan 2015 (1 year 1 month)
    Teaching classes at undergraduate level. Electromagnetism, Quantum mechanics, and Basic Physics
Education verified_user 0% verified
  • U
    Master in Physics
    UAMI
    Jan 2013 - Jan 2015 (2 years 1 month)
  • UVG
    Bachelor's degree
    UVG
    Jan 2005 - Jan 2012 (7 years 1 month)
  • UVG
    Bachelor's degree in Philosophy
    UVG
    Jan 2003 - Jan 2009 (6 years 1 month)
  • Duke University
    Data Science Math Skills
    Duke University
  • U
    Duality and symmetries on gravitational and classical systems
    UAM
  • U
    Holographic Hawking
    UAM
  • U
    "Classification of the classical SL(2, R) gauge transformations
    UAM
  • U
    Hawking -Page
    UAM
  • U
    PhD. Physics
    UAMI
Projects (professional or personal) verified_user 0% verified
  • G
    Gravitation Stealth flying over a noncircular spacetime
  • i
    in the
Publications verified_user 0% verified
  • T
    The Extended Rigid Body, and the Pendulum Revisited,
    Jan 2020
  • C
    Classification of the classical SL(2, R) gauge transformations in the rigid body.
    Jan 2017