Neo Kotoane Sales CEA | Sales Development Representative | Executive Assistant

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Sales Customer Experience Agent

BoltStorage

Nov 2025 - Current (10 months)

As a Sales Customer Experience Agent, I support customers throughout their journey by understanding their needs, providing tailored solutions, and ensuring a positive experience. I handle customer enquiries, qualify and follow up on leads, overcome objections, and turn opportunities into sales. I also build strong customer relationships, resolve issues, maintain accurate CRM records, and work toward achieving sales and customer satisfaction targets.

Project Manager

Wisdom Mobile Marketing Solutions

Jul 2023 - Current (3 years 2 months)

Organises and executes projects

Sales Development Representative

Sentrama

Dec 2024 - May 2025 (6 months)

-Craft personalized emails and calls. -Build and nurture strong relationships with prospects, positioning our solutions to address their unique needs. -Leverage sales tools and CRM to optimize efficiency and track progress.

Sales Development Representative

Huzzle

Nov 2024 - Apr 2025 (6 months)

-Craft and execute compelling outreach campaigns, including personalized emails and calls. -Build and nurture strong relationships with prospects, positioning our solutions to address their unique needs. -Collaborate closely with the sales team to drive pipeline growth and accelerate deal cycles. -Leverage sales tools and CRM to optimize efficiency and track progress. -Interacts with potential customers at the beginning of their buyer's journey, creating interest in products or services.

Executive Assistant

Sello Maake kaNcube Foundation

Jul 2023 - Dec 2025 (2 years 6 months)

As an Executive Assistant, I provide reliable administrative and organisational support to executives, helping them manage their schedules, meetings, correspondence, and day-to-day responsibilities. I coordinate tasks, maintain records, handle confidential information, and communicate with clients and stakeholders professionally. I also anticipate needs, solve problems, and ensure that daily operations run smoothly and efficiently.

Business development and supply chain consultant

SpareTronics sro

May 2022 - Apr 2023 (1 year)

electronics sourcing specialist

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Insurance Broker

LNIGHollard

Nov 2021 - May 2022 (7 months)

As an Insurance Broker, I help clients find suitable insurance solutions by understanding their needs, explaining their options clearly, and providing personalised advice. I assist with quotes, applications, policy updates, and renewals while building strong client relationships. I also follow up with clients, address queries and concerns, and work with insurers to ensure clients receive the right cover and level of service.

Neo Kotoane

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