Nelia Pagalunan

P

HR Assistant Manager/Finance Assistant

Proudcloud Inc

Aug 2018 - Sep 2023 (5 years 2 months)

• Responsible in HR Function such as recruitment, compensation and benefits, employee relations, discipline and performance management • Conduct employees evaluation and ensuring movements are properly documented • Explains and monitor implementation of HR Policies • Deals with grievances and implements disciplinary procedure as per Labor Law • Coordinate to all employees concerned and address it properly • Ensure proper, accurate, and timely processing of company payroll and payroll reports • Prepared monthly expenses reports • HMO data usage reconciliation

G

HR Officer/Admin Assistant

GLC Contracts & Designs, Inc.

Jan 2015 - Feb 2018 (3 years 2 months)

• Responsible in HR Function such as recruitment process, compensation and benefits, employee relations, discipline and performance management • Responsible in reporting, updating warehouse and production details • Responsible in client collection and accounting details like invoicing and delivery • Responsible in handling petty cash and other office expenses • Responsible in preparing monthly expenses, collection and bank reconciliation • Responsible for handling client concerns,meetings and presentations. • Responsible in data gathering in all department to be reported to the General Manager

Call Center Agent

ONE Contact Center

Jun 2013 - Jul 2014 (1 year 2 months)

• Outbound sales agent Responsible in product marketing Handling client inquiries and problems Transferring of calls to respective department

P

Admin & Marketing Officer

Primacentro, Corp.

Sep 2010 - Mar 2013 (2 years 7 months)

• Responsible in creating /planning programs for the marketing and sales • Handling the market survey to know the market status • Responsible in developing the marketing staff • Responsible in client classification and client orders • Handling clients problems • Warehouse and delivery controller • Stocks controller • Shipment unloading controller

1

HR Officer and Finance Sales Officer

1st Pharma Inc.

Feb 2008 - Aug 2010 (2 years 7 months)

• Responsible in hiring, training and develop of all candidate employee to the company • Set up formulation of rules, regulation, memo and company agreement • Monitor and evaluate the employee's performance • Responsible in all company documents processing and application • Supervise the monitoring and forecasting of company sales • Conduct market monitoring • Conveyed and resolving the client issues, concern and needs • Coordinates with the production manager the problem encounters in production and tackle The customers feedback to implement the corrective and preventive measures for Continuous improvement • Ensures and monitor that the right quantity with good quality of items are being delivered to the clients at the right time.

T

Credit Officer

TSPI, Tulay sa Pag-Unlad, Inc.

Oct 2004 - Aug 2006 (1 year 11 months)

F

Underwriter

Fortune Life Insurance Company

Jul 2004 - Sep 2004 (3 months)

N

Inventory Clerk

Nikoshi Philippines, Inc.

Apr 2003 - Feb 2004 (11 months)

P

Production Staff

Pasco-Certeza Computer Mapping Corporation

May 2001 - Nov 2001 (7 months)

G

Data Encoder

Globe Telecom Company

Mar 2001 - Sep 2001 (7 months)

Nelia Pagalunan

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Nelia's behavioral traits
Nelia's likely patterns of behavior, thought, values, and emotion. Based on the HEXACO model, OCP instrument, and Torre’s own research.