Nelbi Nerin Juarez Arguello

Nelbi Nerin Juarez Arguello

About

Detail

San Pedro Sula, Cortés Department, Honduras
Contact Nelbi regarding: 
work
Full-time jobs
Starting at USD1.5k/month
Flexible work
Starting at USD15/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Puzzle
    Account Manager
    Puzzle
    Jan 2025 - Current (1 year 10 months)
    • Onboarding Specialist for Roofing CRM
    • Helping companies through setup, training, and adoption of the platform.
    • Workflow/template refinement and documentation updates.
  • PartnerHero
    Team lead for IEM team
    PartnerHero
    Jan 2019 - Jan 2025 (6 years 1 month)
    • Incident Escalation Management Specialist
    • Bug reporting/incident handling with engineering for a SaaS company.
    • Updating internal documentation / Wiki and public articles.
    • Training of new peers.
  • S
    Customer Support Representative
    Startek & Alorica
    Jan 2017 - Jan 2019 (2 years 1 month)
    • Mobile troubleshooting.
    • Billing Support.
    • Upselling mobile plans.
    • Cable/TV Troubleshooting.
Education verified_user 0% verified
  • IHER
    High School Diploma
    IHER
    Jan 2009 - Jan 2013 (4 years 1 month)