Neil Uriel Velásquez Servín

Neil Uriel Velásquez Servín

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Mexico City, Mexico

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Résumé

Jobs verified_user 0% verified
  • C
    IT Consultant
    COMISIÓN NACIONAL DE SEGUIRDAD NUCLEAR Y SALVAGUARDIAS.
    Dec 2022 - Current (3 years 5 months)
    Administration and support of the organization's network infrastructure, including LAN and VPN connectivity. Management and maintenance of virtual desktop and server infrastructure. System configuration and first, second, and third-level support for staff. Implementation and monitoring of RPA tools to automate processes through IA techniques. Management of requests and incidents through the help desk.
  • I
    IT Support and Audio Systems Engineer.
    Instituto Mexicano de la radio (IMER)
    Jan 2020 - Dec 2022 (3 years)
    Configuration and monitoring of LAN/WAN networks and telephony systems. Maintenance of servers for online content distribution. Supervision of hardware and software in production and broadcast studios. Optimization of connectivity and troubleshooting for internal users. Additionally, I began acquiring experience in SQL for basic database management tasks, including creating simple queries to retrieve data and generate reports that support the operation of the institution's technological systems. Although I am still in the early stages, I am learning to optimize processes and explore SQL's potential to enhance the organization and accessibility of information within the infrastructure. This learning experience has allowed me to develop skill
  • E
    Maintenance and Support Engineer.
    ESCAPE ROOMS MEXICO
    Oct 2017 - Jan 2020 (2 years 4 months)
    Design, management, and support of the venue's electrical infrastructure, networks, and special systems.
Education verified_user 0% verified
  • U
    MASTER'S DEGREE IN ARTIFICIAL INTELLIGENCE
    Universidad Internacional de la Rioja.
    Apr 2025 - Current (1 year 1 month)
    Currently pursuing a Master’s degree in Artificial Intelligence, with a focus on machine learning, data analysis, and the development of intelligent solutions. The program combines strong theoretical foundations with practical applications, aimed at solving complex problems through algorithms, predictive models, and emerging technologies.
  • E
    COMMUNICATIONS AND ELECTRONICS ENGINEERING
    ESIME ZACATENCO - INSTITUTO POLITÉCNICO NACIONAL.
    Jan 2010 - Jan 2016 (6 years 1 month)
    Bachelor’s degree in Communications and Electronics Engineering from ESIME Zacatenco, IPN. My studies provided a strong foundation in electronic systems, signal processing, telecommunications, and embedded systems, combining theoretical knowledge with hands-on experience in hardware and software development.
Projects (professional or personal) verified_user 0% verified
  • C
    ITSM Implementation and Support – GLPI at CNSNS (2023–Present)
    Comisión nacional de seguridad nuclear y salvaguardias
    Jan 2023 - Current (3 years 4 months)
    Led the deployment, configuration, and operational support of the GLPI system for help desk, inventory control, and asset management at the National Commission for Nuclear Safety and Safeguards (CNSNS), improving internal IT service workflows and traceability. Additionally, played a key role in migrating the help desk from Microsoft System Center to GLPI, applying technical knowledge in SOAP and REST API to integrate GLPI with external systems, automating workflows and ensuring interoperability between platforms. Worked extensively with SQL for the customization and configuration of the GLPI database, including creating queries, optimizing reports, and migrating data from other platforms. This experience not only ensured optimal system perf
  • Wal-Mart de México
    PepsiCo, Inc
    Interactive Installations for Brand Experiences – Walmart & PEPSICO (2022)
    Wal-Mart de México, PepsiCo, Inc
    Aug 2022 - Dec 2022 (5 months)
    Provided technical support and development of interactive systems for brand activation events: "Walmart Connect Experience 2022" and "Tu Selección Ideal" for PEPSICO. Delivered in collaboration with Madison Mkt Collective, including sensor-driven experiences and responsive lighting.
  • I
    Network Infrastructure Support and Migration – IMER (2022)
    IMER Instituto Mexicano de la Radio
    Jan 2022 - Current (4 years 4 months)
    Supported the technological infrastructure at the Mexican Institute of Radio (IMER), including the migration from copper pair cabling to fiber optics, improving network reliability and performance for critical broadcast operations
  • Hasbro
    Themed Escape Room Automation – Hasbro City (formerly Imagic Park)
    Hasbro
    Jan 2020 - Aug 2021 (1 year 8 months)
    Led the automation and technological integration of a pirate-themed attraction, transforming it into an interactive Escape Room experience. Project delivered in collaboration with MadHouze Escape Rooms, combining embedded systems, sensor networks, and audiovisual effects to enhance user immersion. Additionally, provided ongoing technical support to the attraction's technological infrastructure during its operation. This included troubleshooting, maintaining critical systems, and optimizing technological resources to ensure uninterrupted functionality. My role in this project combined technical and creative skills, demonstrating my ability to implement innovative solutions while delivering effective technical support in dynamic environments.
  • E
    Tech Infrastructure and Special Effects – "The Nun" Movie Premiere, Warner Bros.
    ESCAPE ROOMS MEXICO
    May 2018 - Sep 2018 (5 months)
    Collaborated on the temporary automation, lighting, and tech infrastructure for Warner Bros.' premiere of The Nun, held at the Ex-Convent of Desierto de los Leones. The project included designing interactive horror-themed experiences in partnership with Escape Rooms México.