N
Neil Daguio
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Gerona, Central Luzon, Philippines
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Résumé
Jobs
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Customer Sales RepresentativeFoundeverNov 2024 - Nov 2025 (1 year 1 month)• Handled customer reservations, concerns, and feedback with professionalism and empathy for a U.S.-based hotel chain.
• Met and surpassed performance metrics, including call quality, productivity, and customer satisfaction.
• Actively aiming for promotion through skill development and consistent performance.- SBaristaSabado Grounds Coffee HouseJan 2023 - Feb 2024 (1 year 2 months)• Brewed coffee and delivered warm service while supporting marketing initiatives with photo/video content.
• Combined creativity with barista skills to boost the shop’s social media traction. - Client Relationship ManagementFoundeverJan 2023 - Jan 2024 (1 year 1 month)Build and maintain strong client relationships through effective communication, active listening, and personalized support. Experienced in handling client inquiries, understanding needs, resolving concerns, and creating positive experiences across sales, customer service, and professional service environments.
- Freelance Social Media Manager & Multimedia ArtistfreelanceJan 2020 - Feb 2023 (3 years 2 months)• Managed digital presence for cafes and small businesses, including Sabado Grounds Coffee House
• Created reels, infographics, ads, and trend content with a focus on engagement and storytelling.
• Provided photography and video editing services tailored for brand identity.
Education
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- TBachelor of Fine Arts Major in Visual CommunicationTarlac State University, Tarlac CityJan 2021 - Jul 2024 (3 years 7 months)
- SJunior and Senior High School, ICT and Media & CommunicationSTI College, Tarlac and AMA College, TarlacMar 2017 - Jun 2018 (1 year 4 months)
Projects (professional or personal)
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- Intake SpecialistSimple.bizFeb 2025 - Jul 2026 (1 year 6 months)Serve as the first point of contact for prospective clients, conducting detailed intake interviews, assessing case information, and identifying qualified leads. Manage high-volume inquiries with professionalism and empathy while accurately documenting client details and ensuring seamless handoff to the legal team.
Awards
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- Grand Champion – 56th Shell National Students Art Competition (NSAC), Photography CategoryTarlac State UniversityJan 2021 - Jul 2024 (3 years 7 months)