Nehemiah Manlapig

Substantial experience and outstanding skills in customer service for 16 years in the Call Center/BPO Industry. Capable in multitasking, exceptional versatility, adaptability, and patience in handling situations in a timely manner. Can work under less supervision and under pressure. Showing strong interest in continuous learning for professional development, and confidence in contributing to the company’s success through peculiar customer service and people skills. Been through different types of skills, may it be customer service over the phone, chat support, minimal skills of technical support, billing specialist appointment setter, and market research. And, exposed to different types of accounts namely, travel and hospitality, healthcare, banking/financial, and telecommunications.