Neha Roy

C

Lead Product Manager

Carelancer

Apr 2023 - Dec 2023 (9 months)

• Define MVP offering for the SaaS application and define the roadmap for multi-quarter releases. • Led and mentored a growing product team to design and create the best user experience for Providers and Seekers. • Conducted market research and defined value propositions through user interviews and competitive analysis. • Led user-centered design and usability testing to enhance product experience. • Work with engineering to design a highly scalable and reliable app that would serve long-term vision. • Define metrics to measure customer adoption and insights engagement. • Conducted research and evaluated potential APIs for smooth integration with our product in areas like payment, marketing, user flow, and customer support. • Priorit

Senior Product Manager

AppDirect

Jun 2022 - Mar 2023 (10 months)

• Led Marketplace growth and revenue by improving the purchase process for resellers • Led initiatives to enhance onboarding and engagement experiences on the e-commerce platform. • Enabled seamless selling, purchasing, provisioning, and billing of Microsoft applications and Azure. • Implemented instant provisioning on the platform, reducing customer onboarding time to less than 50 seconds. • Defined product vision and requirements for successful feature adoption by sellers. • Launched a promotional API product, resulting in a substantial 20% revenue increase. • Collaborated with engineering, design, and marketing teams to define product roadmaps and ensure timely delivery of high-quality features.

Product Manager

Comcast

Jul 2018 - Jun 2022 (4 years)

• Launched a successful data platform, boosting revenue by 14% and speeding up video data processing. • Conducted market research and customer interviews to prioritize platform features. • Worked closely with engineering and data science teams to define product requirements and strategy. • Established a robust data quality framework for seamless partner data syndication. • Led integration efforts for new applications like Netflix and Disney+ on the XClass TV platform. • Prioritized feature development and bug fixes based on customer value and metrics. • Spearheaded the development of a comprehensive Data Governance platform.

Business Analyst

Inovalon

Jun 2016 - Jan 2018 (1 year 8 months)

• Led the core capability to redesign and consolidate data processing of Health plan data for risk scoring. • Launched the Optical Character recognition/NLP product which improved the medical review process by 40% • Defined process flows and prototypes and designed business logic for the new modules to redesign the EMR • Led product roadmap development with prioritization of features helping the engineering with short/long-term goals.

Customer Project Manager

Ericsson

May 2015 - May 2016 (1 year 1 month)

• Performed data analysis for portfolio management and streamlined the process to create aggregated reports. • Designed an automation tool using Excel API providing the solution to plan resource utilization. • Designed a framework to modify sales & delivery process helping project managers with integrative project planning

Technical Business Analyst

DXC Technology

Aug 2010 - Jul 2014 (4 years)

• Developed Healthcare IT solutions and offering products and services across all advanced healthcare sectors. • Enhanced product quality by identifying and resolving issues assisting global teams with Regression, load testing and UAT

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