Nathan Gunter
About
Detail
Recruiter & Motivator | Human-Centered HR Leader | Cultivating High-Trust, High-Impact Teams
Florida, United States
Résumé
Jobs
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- CHuman Resources ManagerCristo Rey Miami High SchoolNov 2024 - Mar 2025 (5 months)Streamlined HR operations for 40+ staff, improving employee record accuracy by 100% through enhanced digital file
management and communication skills.
Reduced average time-to-hire by 30% by optimizing job postings, sourcing strategies, interview coordination, and offer
processes.
Partnered with Finance on payroll, compensation, and benefits updates, ensuring 100% compliance with audits and
maintaining strong pipeline metrics.
Led onboarding, training, and background checks for all new hires, increasing Day 1 readiness by 40% and showcasing a
proven track record.
Drafted and enforced updated policies and job descriptions, aligning roles with organizational goals and scaling processes
effectively.< 
Inside Sales RepresentativeRed VenturesApr 2013 - Jun 2013 (3 months)Drove profit through both inbound and permission based outbound calls by utilizing persuasive sales techniques resulting in a 20% increase among team members.
Provided customer service to over 50-60 customers on a daily basis.
Effectively resolved customer issues increasing my roster by 70%.
Increase customer profitability by 45% utilizing cross-selling and up selling techniques.
Educated customers on the features and benefits of the product, responding to questions and overcoming objections, and accurately updating our contact management system.- TEmployee Engagement & Experience AssociateThe Academy Charter SchoolMay 2020 - Nov 2024 (4 years 7 months)Designed and implemented engagement strategies that led to a 25% improvement in employee satisfaction year-over-year, demonstrating a proven track record. Supported hiring and onboarding for 80+ staff annually, maintaining a 90% retention rate across departments and enhancing communication skills. Collaborated with leadership to align HR initiatives with strategic goals, improving cross-functional team performance and scaling processes. Conducted employee relations investigations, reducing reported workplace incidents by 35%. Identified and launched HR process improvements, cutting manual admin work by 40% and showcasing a high-growth mindset. Analyzed engagement data to inform quarterly morale and development strategies, demonstrating a st
- THuman Resources AdministratorThe Academy Charter SchoolAug 2019 - Apr 2020 (9 months)Managed end-to-end onboarding for 50+ hires, contributing to a 95% offer acceptance rate and showcasing a proven track
record.
Ensured compliance with state and federal HR regulations, maintaining a 100% audit success rate and demonstrating
strong communication skills.
Partnered with leadership to support coaching, performance reviews, and career pathing initiatives, being instrumental in
employee development.
Improved benefits communications, resulting in a 30% decrease in HR-related support tickets.
Maintained and updated HRIS and benefits systems, improving data accuracy across departments.
Supported compensation updates and benchmarking, aligning pay scales with market data.
Drafted offer let - TAdministrative AssistantThe Academy Charter SchoolAug 2014 - Aug 2019 (5 years 1 month)Provided HR support across three departments, contributing to a 20% reduction in time-to-resolution for employee issues and demonstrating strong communication skills. Managed HRIS updates for 100+ employees, improving reporting accuracy and compliance. Coordinated recruiting activities including screening and scheduling, helping fill key roles within 3 weeks on average, showcasing a proven track record. Led internal communication on HR policies and initiatives, improving employee awareness scores by 15% and enhancing communication skills. Organized engagement and cultural events, enhancing team collaboration and morale, demonstrating a high-growth mindset. Supported annual review and performance cycle rollouts with 100% on-time delivery. As
- System Scheduling AssistantNova Southeastern UniversityApr 2014 - Jun 2014 (3 months)• Ran and disseminated reports.
• Processed requests and responded to general inquiries.
• Assisted other schedulers and system users regarding policies and procedures.
• Coordinated the creation and editing of events in the system and with various integrated departments.
• Liaison between central scheduling office and other departments along with various colleges.
• Notified and covered Public Safety Office, Office of Innovation and Information Technology, Facilities Management, and other offices regarding concerns.
• Assisted Assistant Director in daily tasks and helped manage special projects. - TellerWells FargoOct 2012 - Feb 2013 (5 months)Drove profit through both inbound and permission based outbound calls by utilizing persuasive sales techniques resulting in a 20% increase among team members.
Provided customer service to over 50-60 customers on a daily basis.
Effectively resolved customer issues increasing my roster by 70%.
Increase customer profitability by 45% utilizing cross-selling and up selling techniques.
Educated customers on the features and benefits of the product, responding to questions and overcoming objections, and accurately updating our contact management system. - Supervisor/Food Service WorkerCompass Group USAFeb 2011 - Oct 2012 (1 year 9 months)• Supervisor responsible evening sift associates for all human resources functions to include but not limited to orientation, payroll and employee relations.
• Trained employees on the organization’s policies and procedures.
• Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
• Reconciled register transactions to include verification of cash drawer sales, receipt and filling out cash reports. - Medical Records AssistantNova Southeastern UniversityJul 2007 - Jun 2009 (2 years)• Support staff in assigned project based work.
• Provide high-level administrative support by performing clerical functions such as
Preparing correspondence
• ensuring confidential patient files were in compliance with accreditation guidelines
• collaborated with academic personnel on sufficiency in patient files and made necessary corrections with 100% accuracy
• Co-chaired patient records accreditation committee responsible for the accuracy of billing, service rendering and patient satisfaction. - Front Desk ReceptionistHuizenga College of Business at Nova Southeastern UniversityJul 2006 - Jan 2007 (7 months)• Managed thirteen academic advisors calendars, to ensure there were no bottlenecks with student visits.
• Utilized multi-line telephone systems, PC’s, and fax machines.
• Maintained decorum and a high degree of quality communication between Academic Advisors, students and leadership team.
• Provided domestic and international students with information concerning protocols for the academic year - Customer Service RepresentativeAloricaAug 2005 - Jan 2006 (6 months)• Talks to customers over the phone to resolve their questions or concerns
• Maintains and updates customer information as necessary
• Calmly attempts to resolve and de-escalate any issues
• Escalates calls to supervisor when necessary and appropriate
• Responds to requests for assistance and/or possible processing of credit card authorizations
• Tracks call-related information for auditing and reporting purposes
• Provides feedback reports on call issues related to downtime and/or training issues
• Upsells to customers as necessary
Education
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- Certification, Sales Engineer SimulationCareeristFeb 2023 - Mar 2023 (2 months)Making Discovery & Qualification to create proposals and deliver best user experience
Utilizing persuasion & objection handling skills to upsell services and products to clients
Creating demos, proposals, invoices, and other various documents and presentations
Collaborating with sales, marketing, and management teams to develop solutions and
accomplish objectives
Negotiating and closing sales by agreeing terms and conditions
100+ hours of Pre-Sales technical education and product training.
Skill trained in discovery, lead qualification, and product strategy consulting.
Introduction to the fundamentals of Networking and Cloud Computing Systems. - Bachelor's degree, Mass Communication/Media StudiesState University of New York at Old Westbury