NATE EKHAGUERE

PROGRAM MANAGER

Encompass Health

Jan 2024 - Current (2 years 9 months)

• Led enterprise-wide healthcare IT programs, including deployment of a modern EHR system across 35+ hospitals. • Directed cross-functional delivery teams spanning IT, clinical, and operations to align programs with strategic goals. • Managed full lifecycle of cloud-based claims and billing platform modernization, ensuring HIPAA and HITECH compliance. • Oversaw vendor deliverables and contractual SLAs, streamlining onboarding and performance evaluations. • Drove change management, led user training, and ensured stakeholder buy-in during go-lives and transitions. • Created real-time dashboards and milestone reports using Power BI and Smartsheet for executive visibility. • Mentored junior PMs on Agile frameworks and best practices, sta

PROJECT MANAGER

GoHealth

Nov 2021 - Dec 2023 (2 years 2 months)

• Delivered digital health initiatives including Medicare enrollment portals, enhancing accessibility and operational speed. • Managed multiple concurrent Agile projects from ideation to deployment, integrating CRM, call center, and analytics systems. • Facilitated sprint planning, backlog grooming, and retrospectives with cross-functional Scrum teams. • Partnered with compliance, legal, and product teams to enforce HIPAA and CMS documentation standards. • Led integration of third-party vendors (e.g., Salesforce, Genesys), ensuring interoperability and risk mitigation. • Delivered project updates to leadership using confluence-based reporting and Jira dashboards. • Defined KPIs and OKRs to monitor progress, optimize delivery timeline

ASSISTANT PROJECT MANAGER

SoFi

Sep 2019 - Oct 2021 (2 years 2 months)

• Supported delivery of digital banking projects including enhancements to SoFi's lending, budgeting, and investment platforms. • Tracked schedules, dependencies, and RAID items using Jira and MS Project to support senior PMs across 8+ initiatives. • Facilitated Agile ceremonies (stand-ups, sprint reviews, demos) for multiple distributed development teams. • Developed internal playbooks and onboarding materials to streamline project ramp-up and handoff processes. • Supported compliance documentation and audit trail development to ensure internal readiness for regulatory reviews. • Coordinated third-party vendors and ensured alignment on scope, milestones, and SLAs. • Contributed to UAT planning, test case creation, defect tracking, a

PROJECT COORDINATOR

Insight Enterprises

Jul 2017 - Aug 2019 (2 years 2 months)

• Supported over 15 infrastructure and software deployment projects for clients across tech and retail sectors. • Maintained project plans, schedules, and RAID logs using Smartsheet, Jira, and MS Project. • Drafted SOWs, meeting notes, status reports, and change requests to ensure governance and traceability. • Collaborated with PMs and engineers to monitor QA cycles and validate deliverables against business requirements. • Consolidated weekly performance metrics and developed dashboards for internal leadership review. • Enhanced standardization by introducing reusable templates and process improvement initiatives. • Scheduled project kickoffs, conducted stakeholder interviews, and created project documentation packages. • Tracked

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NATE EKHAGUERE

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Behavioral traits