N

Natalie Rangel

About

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Colombia

Timeline


work
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school
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Résumé


Jobs verified_user 0% verified
  • Lean Solutions Group
    Client Relations & Corporate Affairs Specialist
    Lean Solutions Group
    Jan 2023 - Current (3 years 6 months)
    • Lead the execution of client-facing engagements (QBRs, executive visits, on-site reviews) for a 10,000+ employee organization, supporting over 1,000 stakeholders across Sales, Customer Success, and Leadership. • Partner with Sales and Customer Success to deliver high-impact in-person experiences that support renewals, upsells, and account expansion. • Serve as a trusted point of contact for enterprise clients and internal executives, translating customer objectives into operational plans that strengthen account health and long-term relationships. • Manage multi-department engagement budgets, providing spend analysis and insights directly to the COO and CRO to support executive decision-making.
  • Lean Solutions Group
    Client Relations Analyst
    Lean Solutions Group
    Jan 2022 - Jan 2023 (1 year 1 month)
    • Coordinated end-to-end logistics and operational support for client-facing and internal engagements across multiple regions, ensuring seamless execution of customer visits. • Conducted vendor benchmarking and negotiations, supporting cost optimization strategies aligned with customer experience and operational efficiency. • Tracked and reported travel and engagement costs by department, maintaining financial transparency and accountability tied to customer activities.
  • NCC
    Operations Manager
    NCC
    Jan 2020 - Jan 2021 (1 year 1 month)
    • Supervised daily operations while ensuring compliance with defined KPIs, service quality standards, and real-time tracking requirements. • Led, trained, and coached operational teams, establishing performance benchmarks, productivity metrics, and quality controls. • Collaborated with the Quality & Excellence team to design and enforce standard operating procedures, flowcharts, and best-practice frameworks.
Education verified_user 0% verified
  • Politécnico Grancolombiano
    Business Administration
    Politécnico Grancolombiano
    Jan 2025 - Current (1 year 6 months)
  • Coderhouse
    Product Web
    Coderhouse
    Jan 2022 - Jan 2023 (1 year 1 month)