CUSTOMER SERVICE REPRESENTATIVE
TELUS Digital
Jun 2022 - Oct 2024 (2 years 5 months)
I provided services for the BMO Bank of Montreal account (a Canadian account). My role was to assist customers with their payments over the phone and help them schedule appointments to visit the bank for their errands. Additionally, I offered new products, such as loans, overdraft protections, and credit cards, to customers who met the necessary requirements.