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Natalia Prieto

About

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Medellín, Antioquia, Colombia

Contact Natalia regarding: 
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Full-time jobs

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • iQor
    Supervisor
    iQor
    Jan 2024 - Current (2 years 10 months)
    • Supervise daily operations and support team performance initiatives for approximately 20 agents.
    • Monitor operational metrics and prepare management reports.
    • Coordinate communication between teams and clients to support business objectives.
    • Assist with workforce planning and process improvement efforts.
  • EBC
    Assistant Manager
    EBC
    Jan 2021 - Jan 2024 (3 years 1 month)
    • Provided direct administrative and operational support to the CEO, assisting with business initiatives, planning activities, and day-to-day operations.
    • Coordinated meetings, travel arrangements, accommodations, transportation logistics, and follow-up activities to ensure timely execution of priorities.
    • Prepared presentations, reports, meeting materials, and business documentation for internal and external stakeholders.
    • Managed expense tracking, travel-related records, bookkeeping support, and administrative documentation while maintaining accuracy and organization.
    • Supported project coordination, client communications, and operational processes
  • Teleperformance
    Csr & Sales
    Teleperformance
    Jan 2019 - Jan 2021 (2 years 1 month)
    • Assisted customers by providing product guidance and issue resolution.
    • Consistently achieved performance and customer satisfaction goals.
    • Developed strong communication, relationship-building, and multitasking skills.
Education verified_user 0% verified
  • U
    Business Administration
    Universidad Nacional Abierta y a Distancia (UNAD)
    Jan 2024 - Current (2 years 10 months)
  • L
    Interior Design and Space Intervention
    LASALLE COLLEGE INTERNATIONAL
    Jan 2017 - Dec 2018 (2 years)
    Completed 3 Semesters