Solutions-driven bilingual (English and Spanish) engineer passionate for innovation and technology, in constant research for new trends. Skilled in Agile Methodologies, building cross-functional teams and making critical decisions during challenges. Results-oriented with excellent problem-solving skills and with the ability to adapt quickly to change. Able to apply customer service concepts to IT to improve the user experience for clients, employees, and administration. Proficient with Microsoft Office tools, AI – Machine Learning Algorithms, Digital Marketing, and Innovation methodologies. Passionate for learning new things, in progress of studying French and Portuguese. With awesome culinary abilities.