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Natalia Martinez Barros

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Bogota D.C., Colombia

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Résumé

Jobs verified_user 0% verified
  • Lean Solutions Group
    International Logistics Coordinator
    Lean Solutions Group
    Jul 2023 - Aug 2024 (1 year 2 months)
    to import and export movements. Reviewing and approving payments associated with these movements, ensuring that company employees receive their weekly payment correctly. Requesting missing or invalid documents that prevent approval of payment.
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    Customer Service Agent
    BpoLabs
    Apr 2023 - Jul 2023 (4 months)
    . Interacting with customers through chat platforms and inbound calls to address inquiries, provide product recommendations, and offer support. Assisting customers in placing orders, processing payments, and resolving any issues related to their purchases. Utilizing company systems and databases to accurately document customer interactions, update account information, and track service requests. Order tracking and post-sales support.
  • FOUNDEVER COLOMBIA
    Customer Service Agent
    FOUNDEVER COLOMBIA
    Dec 2022 - Apr 2023 (5 months)
    various telecommunications services, including Assisting customers with billing inquiries, service disruptions, technical support, and account Identifying customer needs and recommending appropriate solutions or products to enhance their telecommunications experience.
Education verified_user 0% verified
  • Universidad del Norte
    Industrial Engineer
    Universidad del Norte
    Jan 2017 - Jan 2023 (6 years 1 month)
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    Scrum Fundamentals Certified
    May 2023
  • Colegio Real - Royal School Barranquilla
    High School Graduate
    Colegio Real - Royal School Barranquilla
    Jan 2007 - Jan 2017 (10 years 1 month)
Awards verified_user 0% verified
  • Universidad del Norte
    Beca Orgullo Caribe
    Universidad del Norte
    Aug 2017 - Aug 2018 (1 year 1 month)