Customer-focused professional with 10+ years of experience in customer service, sales, intake coordination, dispatching, and administrative support. Skilled in managing customer relationships, resolving issues, coordinating schedules, and handling high-volume communications in fast-paced remote and on-site environments. Proficient in CRM software, Microsoft Office, order management, and customer retention strategies. Known for strong communication, attention to detail, problem-solving abilities, and a commitment to delivering exceptional service.