Divisional Operations Head
Bajaj Allianz Life Insurance Co. Ltd
Aug 2006 - Jul 2015 (9 years)
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Key Responsibilities:-
• Responsible for managing & controlling Branch Operations, Policy Servicing, Administration, Underwriting, Renewal
Persistency maintenance of 6 branches reporting to the DO.
• One point coordination & management SPOC for Major Corporate Agents, Brokers, Individual Agents & Banking
Partners in their day to day business logins, queries, issue resolutions & payouts.
• Insurance Fraud Detection, Investigation, Risk Intimation & Mitigation
• Representing Company in cases escalated to Ombudsmen & Consumer Forums.