Naresh Jesani

Naresh Jesani

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Process Manager
Maharashtra, India

Contact Naresh regarding: 
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Full-time jobs
Starting at USD35K/year
Flexible work
Starting at USD30/hour

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Résumé


Jobs verified_user 0% verified
  • Bajaj Allianz Life Insurance Co. Ltd
    Sr. Process Manager - Systems & Analytics
    Bajaj Allianz Life Insurance Co. Ltd
    Aug 2015 - Current (10 years 1 month)
    Key Responsibilities:- • Analyze & digitalize the processes, and reengineer redundant processes to achieve manpower efficiency & TAT reduction. • Prepare process guidelines/SOPs and impart training to the sales team on the systems, operations & processes • Sales Quality Audit • Automate business MIS and develop dash board system for all the verticals of direct sales channels • Responsible for Entire MIS Circulation (Verification, Certification before Circulation) • Training to Sales & Operations Team on Systems & Processes • Provide support to sales team on system & process related issues Achievements:- Contributed in -: • Defining the direct sales lead generation & customer retention module for direct sales team • Defining & au
  • Bajaj Allianz Life Insurance Co. Ltd
    Divisional Operations Head
    Bajaj Allianz Life Insurance Co. Ltd
    Aug 2006 - Jul 2015 (9 years)
    - Key Responsibilities:- • Responsible for managing & controlling Branch Operations, Policy Servicing, Administration, Underwriting, Renewal Persistency maintenance of 6 branches reporting to the DO. • One point coordination & management SPOC for Major Corporate Agents, Brokers, Individual Agents & Banking Partners in their day to day business logins, queries, issue resolutions & payouts. • Insurance Fraud Detection, Investigation, Risk Intimation & Mitigation • Representing Company in cases escalated to Ombudsmen & Consumer Forums.
  • Life insurance corporation of India
    Administrative Officer
    Life insurance corporation of India
    Oct 2001 - Aug 2006 (4 years 11 months)
    As Head of NB & PS/Claims Department managing team of 12 Junior Officers in the day to day New Business, Policy Servicing & Claims Processes • Insurance Fraud Detection, Investigation, Risk Intimation & Mitigation
  • Life insurance corporation of India
    Assistant (Operations)
    Life insurance corporation of India
    Oct 1995 - Oct 2001 (6 years 1 month)
    Day to Day Assistance to the Class I Officers in NB, PS & Claims Processes • Handling Data Entry, NB Login, Policy Servicing, Cashiering, Loan & Surrender Payouts processes. ACCOLADES RECEIVED SOFAR • HOD Appreciation for Designing & Developing Sales Team Score Card & Dash Board System for Direct Sales Channel. • Received HOD Appreciation for the best Servicing in PS/Claims Area & BSIM at PAN India Level, every year. • Honored with CEO trophy for Top Performance in Operational Parameters - FY 13-14.
Education verified_user 0% verified
  • Saurashtra University
    B.Com
    Saurashtra University
  • IFE
    Associate
    IFE
  • Insurance Institute of India
    Fellowship
    Insurance Institute of India
Awards verified_user 0% verified
  • W
    Was nominated as a member from the direct sales department for OPUS core migration project
  • N
    Nominated for Thailand Trip - Sep 2017, from the Department
  • H
    Honored with BRAVO Award for "Operations Excellence" in 2007 & 2010 from CEO