Nani

Nani

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Digital Web Quality Assurance Manager | Business Consultant 💼 | Experienced Community Organizer 🤝
Distrito Federal, Venezuela

Contact Nani regarding: 
work
Full-time jobs
Starting at USD1k/month

Timeline


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Résumé


Jobs verified_user 0% verified
  • Freelancer
    Digital Web Quality Assurance Manager
    Freelancer
    Nov 2024 - Current (2 years)
    ✔ Lead cross-functional teams to ensure digital products meet performance, usability, and accessibility standards.
    ✔ Develop and execute comprehensive testing strategies that identify and resolve issues before product launch, improving user satisfaction.
    ✔ Analyze user data and feedback to guide continuous improvements and optimize the overall digital experience.
    ✔ Monitor website performance metrics, applying insights to enhance functionality and maintain high-quality digital products.
  • Manage Your Trip
    Auxiliar administrativo
    Manage Your Trip
    Apr 2023 - Current (3 years 7 months)
  • Cantor Fitzgerald
    Website Designer
    Cantor Fitzgerald
    Apr 2020 - Aug 2022 (2 years 5 months)
    ✔ Designed and implemented custom, responsive websites tailored to client needs, ensuring seamless functionality across all devices.
    ✔ Worked closely with clients to create visually engaging websites, balancing aesthetic appeal with user experience and ease of navigation.
    ✔ Applied best practices in UI/UX design, resulting in improved user engagement and a 25% increase in average session duration.
    ✔ Optimized website designs for faster load times, contributing to higher search engine rankings and improved site performance.
  • Alimentos Polar
    Customer Service Representative
    Alimentos Polar
    Jun 2019 - Jan 2020 (8 months)
    ✔ Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with clients.
    ✔ Managed customer complaints effectively, ensuring quick resolutions and maintaining high customer satisfaction.
    ✔ Collaborated with internal teams to improve product offerings and services based on customer feedback and needs.
    ✔ Tracked and analyzed customer feedback, generating reports that helped optimize customer service processes and enhance product quality.
Education verified_user 0% verified
  • Universidad Santa Maria
    Bachelor's degree, Web Development and Computer Science
    Universidad Santa Maria
    Jan 2014 - Dec 2019 (6 years)