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Nanda Kumar Ganesan

About

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Tamil Nadu, India
Contact Nanda regarding: 
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Full-time jobs

Timeline

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Résumé

Jobs verified_user 0% verified
  • G
    Electronic Data Interchange (EDI) Analyst.
    Guardian India Operations
    Oct 2018 - Current (8 years 1 month)
    • EDI Implementation: Guided clients and vendors in setting up new EDI connections and implementing groups. • End-to-End EDI Management: Handled all aspects of EDI implementation, from setup to production. • Testing and Quality Assurance: Ensured thorough testing and obtained client signoff before production. • Client Support: Provided assistance via Hunt Calls, email support, and resolved client queries. • Project Collaboration: Worked with team members to track project status, addressed challenges, and ensured timely completion. • Mentorship: Trained and mentored new team members. • Issue Resolution: Researched and resolved production issues, and followed up on related activities.
  • CSS Corp
    Sr. Support Executive.
    CSS Corp
    Mar 2016 - Sep 2018 (2 years 7 months)
    • Proficient in storage media hardware, with a strong understanding of underlying technologies. • Skilled in analyzing, monitoring, and configuring DAS (Direct Attached Storage) products from Seagate. • Proven track record of resolving technical issues efficiently, ensuring timely resolution within Service Level Agreements (SLAs). • Adept at performing comprehensive troubleshooting to identify and resolve DAS-related issues.
  • A
    Customer Care Executive.
    Ajuba Solutions India Private Limited
    Apr 2014 - Dec 2015 (1 year 9 months)
    • Handled customer inquiries on account status and charges. • Processed insurance payments and patient billing transactions. • Managed payment-related tasks, including credit card payments and dispute resolution. • Established payment plans for past-due accounts, ensuring adherence to provider policies.
Education verified_user 0% verified
  • St. Joseph's college of engineering
    Master of Computer Application
    St. Joseph's college of engineering
    Jun 2011 - Jun 2014 (3 years 1 month)
  • P
    Bachelor of Computer Application
    Prince ShriVenkateshwara Arts and Science College
    Jul 2008 - Apr 2011 (2 years 10 months)
  • C
    Higher Secondary Certificate
    C.S.I. Corley Higher Secondary School
    Jun 2006 - Apr 2008 (1 year 11 months)
  • S
    Secondary School Level
    Sri VenkateshwaraVidyalaya Matriculation School
    Jun 2004 - Apr 2006 (1 year 11 months)