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Nancy Quan

About

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HR Transformation & Process Excellence | People Analytics | I/O Psychology | HR Systems Builder
Olympia, Washington, United States

Contact Nancy regarding: 
work
Full-time jobs
Starting at USD90/hour
Flexible work
Starting at USD120/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • FirstEnergy
    HR Reporting & Analytics
    FirstEnergy
    Jun 2024 - Current (2 years 5 months)
  • Meta
    Operational Process Lead, People Experience & Tech
    Meta
    May 2022 - Jan 2023 (9 months)
    Partner with cross-functional teams to design scalable and digitally enabled processes across the People@ organization. Note: This role was impacted by the company wide 25% headcount reduction.

    Area of Success: Lead People Ops Program change readiness for return to in-person Onboarding, resulting in process inefficiencies identified, knowledge repositories updated, and cross functional stakeholders (Recruiting, Tech, Accounting, Legal, Benefits, L&D, vendor management, etc) 100% aligned and ready for 2023 go-live.
  • Elevance Health
    Talent Lifecycle Process Manager
    Elevance Health
    Apr 2021 - May 2022 (1 year 2 months)
    Process lead and product owner for career development initiatives and technologies, building integrated talent development processes, managing enterprise wide HR transformations, & consulting with leaders and COEs to create end to end business solutions that help assess, engage, develop and grow talent.

    Areas of Success: Led the design, configuration, testing, and data validation of the enterprise-wide Workday implementation (Career Hub, Talent Marketplace and leadership dashboards), achieving 100% of project milestones on time, and ensuring a seamless go-live for 95K end users.
  • PwC
    Senior Associate
    PwC
    Jul 2019 - Apr 2021 (1 year 10 months)
  • PwC
    Associate Consultant; People & Org Transformation
    PwC
    Jan 2018 - Jul 2019 (1 year 7 months)
    Human capital consultant for organizations undergoing tech and people transformations. Experienced in planning and executing tailored change strategies, process improvement analysis, people analytics, training, creative communication, and user adoption measurements.
  • Industrial Info Resources
    Human Resources
    Industrial Info Resources
    Nov 2014 - Apr 2017 (2 years 6 months)
    Led recruitment and HR systems support as the first in-house recruiting function. Lead the implementation of enterprise wide initiatives, managed associated change, and built and scaled recruiting processes to support company growth from ~350 to ~700 employees.

    Areas of Success:
    1) Training & Business Process Improvement: Developed the company-wide on boarding program to streamline the delivery of information and ensure successful completion of new hire processes and integration. Reduced new hire administrative tasks by 50%
    2) Change Management: Effectively lead the implementation of a new applicant tracking system (Cyber Recruiter), which decreased recruiting administrative tasks by 75%, and met EEO & Federal Contracto
Education verified_user 0% verified
  • University of HoustonClear Lake
    University of Houston-Clear Lake
    University of HoustonClear Lake
    I/O Psychology focuses on aligning an organization's business strategy with its human capital processes, people, technology and programs to create business value using data-informed practices & research.
  • The Evergreen State College
    Bachelor of Arts (B.A, Psychology
    The Evergreen State College
Projects (professional or personal) verified_user 0% verified