Nancy Gupta Founder’s Office | Business Growth & Operations | Scaled ₹1 Cr/mo

Strategy and Operations Consultant

ZS

Mar 2026 - Current (8 months)

Sr Manager-CEO Office

ADDA

Apr 2024 - Current (2 years 7 months)

Senior Manager – Business Growth & Operations | Founder's Office

ADDA

Apr 2024 - Mar 2026 (2 years)

Built and scaled a new business vertical from zero — working directly out of the CEO's office with full ownership of strategy, operations, and revenue outcomes.
Key results:
▸ ₹1 Cr monthly revenue in 8 months — designed the go-to-market strategy, partner acquisition model, and pricing framework that made the vertical economically viable from scratch.
▸ Cut leadership time on daily ops by 30%+ — redesigned space-level workflows, introduced structured escalation paths, and removed decision bottlenecks that were slowing execution.
▸ Managed full annual budget cycle — planning, quarterly reviews, and variance analysis, ensuring every rupee of spend tracked to a revenue milestone.
▸ Led hiring and onboarding design — bu

Sr. Program Manager – Growth & Operations | 300+ Clinics | 3× Revenue

Apollo

Oct 2022 - Mar 2024 (1 year 6 months)

Owned end-to-end operations for one of India's largest clinic networks — from onboarding to contract renewal — while driving growth outcomes across a 300+ clinic portfolio pan-India.
Key results:
▸ Delivered 3× revenue growth across the Apollo 247 clinic network by redesigning the full partner lifecycle — onboarding, SLA governance, and contract renewal — reducing turnaround time at every stage.
▸ Built the KPI and dashboard infrastructure now used by cross-functional leadership for weekly and monthly strategic decisions across clinical and commercial teams.
▸ Managed BTL/ATL marketing budgets with full ROI tracking — identified highest-performing channels and drove spend reallocation that improved campaign efficiency.

Senior Program Manager

Apollo

Oct 2022 - Mar 2024 (1 year 6 months)

🚀 Excited to share my journey as a Senior Program Manager at Apollo 24/7! 🌟 🔹Leading the growth and operations strategies, resulting in a steady 20% increase in quarterly revenue and surpassing clinic revenue goals. 🔹Managing a diverse portfolio of over 300 clinics, overseeing their journey from onboarding to contract renewal, while ensuring quality and deadlines are met. 🔹Collaborating with cross-functional teams to align growth plans with business objectives. 🔹Executing BTL and ATL operations to drive new clinic acquisitions and renewals. 🔹Developing and implementing BD performance metrics and KPIs to monitor clinic progress. 🔹Leading the Key Account Management team to strengthen connections with clinic doctors and improve operati

Senior Business Analyst

Ameriprise Financial Services LLC

May 2021 - Oct 2022 (1 year 6 months)

Contributed to the growth of Ameriprise Financial's L&D vertical by conducting functional and textual testing for course launches, preparing performance reports, and collaborating with US Business Leaders to design and develop new reports.

Program Manager

Oyo

Feb 2020 - May 2021 (1 year 4 months)

Led growth and strategy efforts,main focus was planning CRM channels (specially for new user acqusition) like emails and push notifications through Moengage & Felix. I also managed campaign execution, analyzed data, and guided team members to improve quality and productivity. Additionally, I scheduled project milestones and meetings to reduce risks and drive growth.

Project Associate

Oyo

Nov 2018 - Feb 2020 (1 year 4 months)

Operations Associate

Hindustan Times

May 2018 - Nov 2018 (7 months)

Program Member- Founder's Office

Orahi Indias most trusted Carpool App

Feb 2016 - Apr 2018 (2 years 3 months)

Managed day-to-day operations in the Delhi NCR region, achieving a significant increase in total rides. I led strategic planning, SOP development, and budget management, focusing on efficiency and cost-saving.

Nancy Gupta

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Nancy Gupta

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