Store Manager & Community Manager
Velvet,
Dec 2021 - May 2024 (2 years 6 months)
Led and motivated the team to consistently achieve and exceed sales targets, implementing strategies that increased customer retention and overall store performance. Managed daily store operations, including inventory control, visual merchandising, and staff training, ensuring a high standard of service and efficiency. Developed and executed digital marketing campaigns, creating and managing engaging content for social media platforms to boost brand awareness and lead generation. Monitored key performance metrics for both sales and online engagement, using data-driven insights to optimize processes and campaigns. Provided personalized customer service, building strong relationships with clients and enhancing their overall experience both in