SME Process Analyst
Han Digital Solution
Jul 2024 - Sep 2024 (3 months)
• Managed and moderated content across platforms using AWS SageMaker, ensuring compliance with community guidelines and content quality standards • Provided expertise in content review processes, identifying and addressing policy violations, and maintaining platform integrity • Trained and mentored team members on best practices in content moderation, including effective use of AWS SageMaker tools . Collaborated with cross-functional teams to refine content moderation workflows and improve overall process efficiency . Analyzed and reported content moderation trends, delivering actionable insights to management for process enhancements