Nadjib Boukhelal ELECTRICAL NETWORK | CUSTOMER SERVICE | ENTREPRENEURSHIP

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Medical consulor

Dental Clinic, Marmara Clinic Turkey

Jan 2026 - Current (5 months)

-Communicating with potential patients (often through WhatsApp, phone, or email) -Collecting patient medical information (photos, reports, history) -Coordinating with doctors at the clinic for treatment plans -Giving cost estimates and helping schedule appointments -Supporting patients before they travel to Turkey

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Customer Support & Sales Agent (Part-Time, Remote)

Bio Horganic, Online Business

Sep 2025 - Oct 2025 (2 months)

Create and manage a Facebook page to promote products through engaging posts, videos, and sponsored MetaManage customer interactions via Messenger, phone calls, and CRM tool (Noest Express) to track inquiries and orders.Persuade customers to purchase products through effective communication and personalized serviceTrack deliveries, resolve issues, and ensure customer satisfaction

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Online Volunteer

United Nations Volunteers (UNV)

Aug 2025 - Nov 2025 (4 months)

Supported UN 80th Anniversary social media campaign with UNIC ManamaContributed to SDG-focused digital outreach (12 weeks, 5 hrs/week)

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Entrepreneurship Certificate

Incubadora CON VALORES

Jul 2025 - Oct 2025 (4 months)

Participated in a 3 months international incubation program focused on entrepreneurship, innovation, and business developmentDeveloped and presented a startup project idea with mentorship supportGained hands on experience in project design, teamwork, and strategic planning

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Customer Support (Part-Time, Remote)

Shop Mania

Jan 2023 - Mar 2025 (2 years 3 months)

Responded to 15+ daily customer queries via email, chat, and phoneDeveloped customer support guides that reduced repeat inquiriesMaintained a satisfaction rating of effective support.

Nadjib Boukhelal

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