Paula Nadal Salesforce Developer & Business Analyst at Engineering Brasil

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Salesforce Developer - Responsable AMS

Engineering Brasil

Sep 2020 - Current (5 years 10 months)

- Incident management and resolution, Problem management, identify/ investigate problems. Identification of the root cause. Service Desk to Client and final user, User support. - Development of Training courses on Salesforce platform usage, Interviews and follow-up for Salesforce talent incorporations, Follow-up and advice on internal training.
Salesforce Developer

IBM

Mar 2020 - Sep 2020 (7 months)
Quality Assurance Tester

IBM

Sep 2018 - Mar 2020 (1 year 7 months)
A

Graphic Designer

Academia Fusion

Jan 2017 - Sep 2018 (1 year 9 months)

- I currently undertake two roles at Academy of Dance and Arts. I supervise reception duties, handling enquiries, scheduling, liasing with management, welcoming new and current guests as well as other general business activities.
Waitress

Princess Cruises

Nov 2014 - Mar 2016 (1 year 5 months)

- The Junior waitress position required me to undertake all hospitality duties while working in the ships restaurant. Duties include assisting the Head Waiter with all food and beverage orders for the attending passengers within a designated table. - Memorizing the preferences of each passenger and creating a harmonious atmosphere in the restaurant were part of my daily obligations, as well as generating income through the sales of beverages and on-board promotions.

Education 0% verified

Paula Nadal