N

Nabil Rahman

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Program Manager - Growth & Operations at Careem
Sindh, Pakistan

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Résumé


Jobs verified_user 0% verified
  • Careem
    Program Manager - Growth & Operations
    Careem
    May 2022 - Current (3 years 9 months)
    • Led and coached a team of 10+ across the region, driving operational excellence in fleet performance, partner enablement, and on-ground execution • Built and managed strategic partnerships with fleet partners across cities, improving service reliability by 5pp and expanding operational coverage • Reduced driver acquisition cost by 10% YoY through identifying, testing, and scaling high-performing supply channels • Improved driver retention by 30% through revamped onboarding and targeted initial lifecycle support • Designed and implemented SOPs alongside partner review frameworks to improve compliance, increasing the CAST by 20% • Collaborated cross-functionally with product, policy, and support teams to troubleshoot driver challenges and r
  • Bykea
    Program Manager – New Vertical Launch
    Bykea
    Jan 2022 - May 2022 (5 months)
    • Conducted market research to assess supply-demand landscape, uncovering a $35M+ growth opportunity and shaping the go-to-market strategy. • Launched and scaled a new vertical by acquiring and onboarding a driver fleet, contributing 8% to company GMV within 3 months. • Developed and executed a phased launch playbook, enabling agile rollouts, rapid testing, and operational readiness across cities. • Built performance dashboards using Google Sheets and SQL to track KPIs and support data-driven decisions. • Led cross-functional coordination and secured external partnerships to enable end-to-end launch execution. • Fostered community building among drivers through monthly engagement initiatives, which significantly contributed to mai
  • D
    Senior Category Manager
    Dawaai
    May 2021 - Apr 2022 (1 year)
    • Took end-to-end ownership of revenue and margin targets across multiple categories, consistently delivering 10% MoM sales growth. • Improved product margins by 2.5pp through pricing interventions, strategic assortment planning, and margin renegotiations via Joint Business Plans (JBPs). • Led brand and supplier engagement to secure co-branded campaigns and marketing funds, increasing product visibility and driving conversion. • Devised the B2B strategy, mapping the value stream from manufacturer to retail pharmacy for a $3.2B industry. • Optimized in-stock availability through demand planning and supplier collaboration, improving product accessibility and customer experience. Additionally, I focused on community building by fosteri
  • U
    Key Account Manager
    Universal Electroplaters
    Feb 2020 - May 2021 (1 year 4 months)
    • Capitalized on untapped retail sector opportunities, securing 2 new client contracts in the first quarter • Established new partnerships in the hospitality and healthcare sectors, leading to a ~15% increase in new business • Launched a high-margin service vertical, creating a new revenue stream and expanding the commercial footprint • Enhanced supplier relationships and renegotiated terms, driving a 2% increase in gross margin for select products • Managed supplier performance to maintain consistent quality and on-time delivery • Leveraged customer feedback and insights to co-develop product solutions, ensuring better product-market fit and customer satisfaction
  • K
    Program Manager – Strategic Initiatives
    Khaadi SMC Pvt Ltd
    Jan 2019 - Feb 2020 (1 year 2 months)
    • Re-launched underperforming business categories by rolling out KPIs, leading partner meetings, and tracking execution—resulting in 10% semi-annual sales growth • Led a cross-country sizing project for ready-to-wear division - allocated & mobilized resources while collaborating with multiple stakeholders to deliver project milestones with zero budgetary expenditure • Devised data-backed sales targets for the ecommerce channel, translating them into achievable milestones delivering 20% YoY sales growth
  • K
    Category Manager
    Khaadi SMC Pvt Ltd
    Jul 2018 - Dec 2018 (6 months)
    • Developed product plans for unstitched fabrics vertical by performing multi-variate analysis across multiple dimensions to meet revenue targets and achieve desired gross margins • Collaborated with eCommerce, retail, and supply chain teams to ensure seamless go-to-market execution and category readiness • Led forecasting and inventory planning to balance sell-in/sell-out ratios and maintain healthy stock levels across seasons
  • I
    General Secretary
    IBA Student Council
    Sep 2017 - Aug 2018 (1 year)
  • G
    Product Development & Marketing Intern
    Geo TV Network
    Jul 2017 - Aug 2017 (2 months)
    • Tracked GRPs achievement for daily news packages • Analyzed Daily Viewership reports (VDR) reports • Analyzed Daily distribution reports and escalated issues to the higher management to ensure visibility across Pakistan • Analyzed the industry ADEX reports to identify revenue growth opportunities for business
  • A
    Social Media Marketing Intern
    Alamgir Welfare Trust International
    Jun 2016 - Aug 2016 (3 months)
    • Oversaw the public relations • Managed the social media page ensuring presence • Extended the product line available online to customers
Education verified_user 0% verified
  • Institute of Business Administration
    Bachelor of Business Administration (BBA, Marketing
    Institute of Business Administration
    Jan 2015 - Dec 2018 (4 years)
    Dean’s Honour List (2016–2018) General Secretary – IBA Students’ Council (2017–2018)
  • B
    Alevels, Accounting and Business/Management
    Beaconhouse School System
    Jan 2012 - Dec 2014 (3 years)