Alicia Reid

Alicia Reid

About

Detail

Administrative Professional
Port of Spain, Trinidad and Tobago

Contact Alicia regarding: 
Flexible work
Starting at USD15/hour
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Internships
Starting at USD2.4k/month
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Finding candidates
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Finding mentors
Finding co-founders
groups
Networking

Timeline


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Project

Résumé


Jobs verified_user 0% verified
  • Work From Home
    Freelance
    Work From Home
    Jan 2019 - Current (7 years 10 months)
    - Provided comprehensive virtual assistant services, leveraging over 12 years of experience in Customer Service and Administrative Assistant roles to support entrepreneurs and small businesses. Exhibited honesty, a strong work ethic, and rapid learning capabilities, consistently performing as a reliable and driven professional.
    - Maintained a collaborative and approachable demeanor, fostering a positive working relationship with clients and colleagues.
    - Demonstrated excellent organizational skills and a high level of drive, ensuring efficient management of tasks and projects.
    - Utilized experience in lead generation, outbound prospecting, and email communication to actively support business growth initiatives. This involved
Projects (professional or personal) verified_user 0% verified
  • Upwork
    Executive Virtual Assistant & Operations Support
    Upwork
    Jan 2023 - Dec 2025 (3 years)
    Manage email correspondence, calendar coordination, research tasks, and administrative operations for a growing events business
    Organize workflows and support client-facing operations using ClickUp and digital collaboration tools
    Coordinate travel and event logistics for large-scale experiences and conferences
    Assisted with curating and executing events for 1,000+ attendees, including sourcing venues, coordinating catering, organizing swag bags, and supporting vendor communication
    Traveled to support onsite event operations and ensure smooth attendee experiences from setup to execution
    Maintain confidentiality while handling sensitive client and event-related information
    Provide consistent operational support t
  • Upwork
    Administrative Support for Enterprise Client
    Upwork
    Aug 2022 - Oct 2024 (2 years 3 months)
    The administrative professional will assist the Indeed Program Team (internal client support team at Upwork) on non-client facing tasks.

    Responsibilities:
    - Check the program team email alias 2x per weekday for action items [1 time between 9am-11am CT, 1 time between 3-5pm CT]
    - Review SOW request submissions, transfer information into standardized templates, ensure document accuracy, and route completed documents to stakeholders
    - Maintain documentation related to Purchase Orders (POs), perform audits by reconciling billing records with platform transactions, and prepare final documentation for Enterprise Account Managers
    - Monitor shared inboxes, track PO lifecycles, and coordinate with Enterprise Account Ma
  • Upwork
    Social Media Content Creator
    Upwork
    Jan 2020 - Dec 2021 (2 years)
    Developed content ideas, created captions, and organized content calendars for businesses, brands, and social media platforms including Instagram and TikTok. Researched trends, wrote and edited copy, and utilized tools such as Canva, Google Workspace, and AI tools to streamline content creation, build brand awareness, and increase engagement.
  • Upwork
    Calendar Management
    Upwork
    Jan 2017 - Current (9 years 10 months)
    Manage email correspondence, calendar coordination, research tasks, and administrative operations for a growing events business
    Organize workflows and support client-facing operations using ClickUp and digital collaboration tools
    Coordinate travel and event logistics for large-scale experiences and conferences
    Assisted with curating and executing events for 1,000+ attendees, including sourcing venues, coordinating catering, organizing swag bags, and supporting vendor communication
    Traveled to support onsite event operations and ensure smooth attendee experiences from setup to execution
    Maintain confidentiality while handling sensitive client and event-related information
    Provide consistent operational support t