Myla Jean Rose Tuazon Business Development Manager | AppointmentSetter

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Head of Sales and Business Development

ABC POWER

Sep 2023 - Jul 2024 (11 months)

- Making outbound calls to potential clients to generate leads and set up appointments - Researching and identifying new business opportunities - Building and maintaining relationships with clients - Meeting or exceeding sales targets and goals - Keeping accurate records of interactions and appointments in a CRM system - Collaborating with the sales team to ensure a smooth handoff of leads - Staying up-to-date on industry trends and best practices in cold calling and business development

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E-Commerce Customer Success Manager

Avenlur

Aug 2023 - Current (2 years 11 months)

Sales Account Executive

HIKINEX

Mar 2023 - Jul 2023 (5 months)

Hikinex is a Multi-Channel integrated service provider that supports companies where and when they need us. Our goal is to help companies scale fast and drive profit. We leverage U.S. and OffShore resources (Manila) to provide superior support services at a fraction of the cost. We excel in the following key verticals: - CX (Customer Experience) - SOS (Sales Outsourcing Solutions) - RPO (Recruit Process Outsourcing) - eDiscovery Staffing (Offshore Project Management and Data Technicians) - BackOffice Support (Accounting, AR / AP, Executive Support and Administration) WWW.CONFIDENTIAL.COM Scale Fast, Drive Profit – You CAN do both with CONFIDENTIAL!

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Staffing Manager

Solve IT Strategies Inc

Mar 2023 - Jul 2023 (5 months)

We place contract, temp-to-hire, and direct-hire technical talent. We understand that it gets more and more difficult each year to find expert technical talent. With a very competitive market, how can find the right experience and skills to keep your company agile, competitive, and future-ready? At Solve IT Strategies, we have the talent you need to grow! Our recruitment services ensure that we have a full understanding of your business priorities and challenges and that your hiring needs are fulfilled. We partner with you and match you with the most highly qualified candidates that help you achieve long-term growth and scalability. What sets us apart: After-hours and near 24/7 availability of the staffing consultant Average time to

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Senior Project Associate

Marcus Associates Life Sciences Executive Search Experts

Jan 2022

Fraud Specialist

JPMorgan Chase Co

Sep 2021 - Aug 2022 (1 year)

As a fraud specialist, it is part of our duties and responsibilities is to correspond to our clients through inbound calls regarding their account transactions and help them file disputes or claims for fraud or non-fraud scenarios in a timely matter due to the competitive metrics that we have to maintain. One of my accomplishments in being part of the firm is the early recognition of my expertise and call handling at an early stage of my employment which already leads to a salary increase for taking calls for only 2 months.

Billing and Sales Specialist

VXI Global Solutions LLC

Jan 2020 - Feb 2021 (1 year 2 months)

Billing and Sales Specialist VXI Global Solutions Inc - Quezon City January 2020 to July 2021 As a Billing and Sales Specialist, it is my scope of duty to provide and excellent customer service experience to our customers while making sure to hit our sales metrics consistently on a daily basis. It is our scope of support in helping our customers understand their bill and answer all of their billing inquiries and concerns. Basic troubleshooting is also part of our work. We are also required to make sales quota in selling cellphone service (with or without promotion) , TV Services (DirecTV, AT&T TV and UVERSE TV), Landline and Internet Services (UVERSE Internet and Phone bundle). One of the early accomplishments that as a Billing and Sales

Technicial Support Specialist

Teleperformance

Oct 2017 - Feb 2020 (2 years 5 months)

Technical Support Representative Teleperformance - Mandaluyong October 2017 to January 2020 in this role, we are technically equipped with knowledge in assisting customers in performing advance troubleshooting on their devices while ensuring the quality of the calls we are receiving. It is also our scope to create ticket of escalation if the issue has not been resolved (which I rarely experience) to our higher point of escalation which is our tower engineers. With that, we are still expected doing all of that while maintaining call quality and providing an amazing customer service experience. One of the early achievements that I have here is that as early as 6 months being part of frontline team, I was promoted as a Technical Support Rep

Myla Jean Rose Tuazon

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