Mykhaylo Fedo Program Manager @ Upwork x Velocity Global | Leading

Program Manager

Velocity Global

Jul 2022 - Current (4 years)

Note: this is the same role since 2017, just under different hiring agency. I've got over a decade of experience leading remote teams, including seven years as a Program Manager, responsible for managing a distributed team of 50+ Team Leads and 40+ language teams. Apart from regular Program Management activities, such as making sure that program runs smoothly and is aligned with client's expectations, my focus has been largely on identifying opportunities for process improvements and fostering a healthy organisational culture within the given program limitations. Some of the examples of process change and culture focused initiatives include development of the program's knowledge base, initiation and creation of onboarding processes and

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i18n Program Manager

Acumen International Express Global Employment Employer of Record International PEO

Jun 2017 - Jul 2022 (5 years 2 months)

i18n Program Manager for undisclosed enterprise client of Upwork. Responsibilities: - managing a program that includes internationalization/localization of content into 50+ languages; - mediating between customers and vendors to assign complex projects to hundreds of freelancers; - coordinating projects and teams so that work is completed effectively and within given deadlines and scope; - leading distributed multifunctional team of more than 50 team leads; - working with lead talent sourcers to achieve and maintain desired headcounts.

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Project Manager and Team Lead

Upwork undisclosed client

Dec 2012 - Jun 2017 (4 years 7 months)

- Leading team of Slovak independent contractors and supervising 6 other international teams across the globe; - Managing projects in Data Entry, Localization and Semantic Web fields; - Developing projects-related documentation; - Communication with stakeholders; - Training new recruits, performing metrics reviews and evaluations.

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Radio Presenter / Technician

Transcarpathian State Television and Radio Company

Feb 2006 - Jun 2014 (8 years 5 months)

Mykhaylo Fedo

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