M

Musonda Kapapula

About

Detail

Supervisor Airport Services
Lusaka Province, Zambia

Contact Musonda regarding: 
work
Full-time jobs
Starting at USD500/month
Flexible work
Starting at USD8/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Emirates
    Supervisor Airport Services
    Emirates
    Apr 2023 - Current (3 years 1 month)
  • Z
    Customer Service Officer
    Zambia Airports Corporation Limited ZACL
    Nov 2016 - Mar 2023 (6 years 5 months)
    Full time work as customer service officer which is a supervisory role. My duties are to ensure standards, policies and procedures of the organisation are adhered to, in respect to check in of passengers, boarding, special services, and compiling documentation for each flight handled. Other duties include handling of complaints from both passengers and staff.
  • Z
    Customer Service Agent
    Zambia Airports Corporation Limited ZACL
    Nov 2013 - Nov 2016 (3 years 1 month)
    My duties include, check in of passengers, document verification, boarding gate checks, baggage and all queries from clients and passengers concerning flights and airport customer services.
  • V
    Travel Consultant
    Voyagers Zambia Ltd
    May 2009 - Sep 2013 (4 years 5 months)
    Customer service and, sales and marketing of various travel and tours packages and products.
  • S
    CSA
    Somerfield
    Jul 2008 - Nov 2008 (5 months)
    My job includes serving customers,dealing with queries and complaints.
  • MCDONALDS
    CSA
    MCDONALDS
    Nov 2006 - Jun 2008 (1 year 8 months)
    Customer Care and Services.
Education verified_user 0% verified
  • U
    Higher National Diploma, Travel and tourism
    University Tutorial CollegeReading
    Jan 2006 - Jan 2008 (2 years 1 month)
  • H
    Diploma, Air fares, Ticketing and tourism Foundation
    Hotel Tourism Training Institute
    Sep 2002 - Mar 2003 (7 months)
  • I
    High School Diploma
    Ibenga Girls Secondary School
    Jan 1997 - Nov 2001 (4 years 11 months)