Muskaan Saeed

S

Office Administrator / Personal Assistant

Sidra Homes Real Estate Buying & Selling Brokerage UAE

Apr 2023 - Aug 2024 (1 year 5 months)

Managed and organized real estate documents and files. Coordinated appointments, showings and meetings for agents. Maintained and updated property listings and databases. Assisted with marketing materials and online property posting. Handled client inquiries and provided excellent customer service. Ensured compliance with legal and regulatory authorities. Processed contracts, leases, and other real estate documents. Ordered and managed office supplies and equipment. Supported agents with administrative tasks and reporting. Liaised with vendors, clients, and service providers. Provided executive support to higher management. Took care of staff travel arrangements and corporate events.

T

Department Secretary / Assistant Document Controller

Trans Gulf Electromechanical LLC UAE

Mar 2017 - May 2018 (1 year 3 months)

Assisted in the preparation and distribution of construction documents, such as contracts, permits, and reports. Ensured all documents are properly categorized, stored, and backed up. Performed regular audits to ensure document accuracy and completeness. Assisted in implementation of electronic document management systems (EDMS). Organized and maintained project files, including drawings, specifications, and correspondence. Coordinated meetings and appointments, handling correspondence and managing project calendars. Provided administrative support by answering phone calls, responding to emails, and maintaining office supplies and equipment. Managed and organized digital and physical documents. Ensured document accuracy and version control.

A

Senior Administration Executive

Aster DM Healthcare (HospitalsMedical CentersPharmacies) UAE

May 2013 - Sep 2016 (3 years 5 months)

Managed day to day administration of the medical center. Scheduling staff rosters and directed operations to ensure consistent and quality healthcare for patients. Monitored the department's budget and prepare accurate reports. Kept detailed records of medical and office supplies stock. Informed employees of new policies and other changes. Arranged trainings for medical and non-medical staff. Coordinated and administered clinical services and health and welfare programs. Monitored operations and expenses of the mobile health facility. Coordinated with doctors, nurses and other healthcare professionals to identify their issues and needs. Responded to questions from doctors, nurses and patients in a timely manner. Ensured patient medical reco

R

Assistant Guest Relation Officer

Ramada Plaza Hotel Pakistan

Mar 2012 - Mar 2013 (1 year 1 month)

Greeted and welcomed guests upon arrival. Assisted with check-in and check-out procedures. Handled guest complaints and resolved issues promptly. Coordinated with housekeeping and other departments. Provided information about hotel services and local attractions. Maintained accurate records of guest interactions. Ensured guest satisfaction throughout their stay. Arranged special services or amenities for VIP guests. Monitor guest feedback and suggest improvements. Support front desk operations as needed. Inspection of rooms, lobby and service areas to prepare report of discrepancies.

N

Call Center Executive

Netline PK

Jan 2011 - Jan 2012 (1 year 1 month)

D

Student Administrator

Dominos English Learning Institute

Jan 2009 - Jan 2011 (2 years 1 month)

P

Executive Secretary

Peach International Pvt Ltd Pakistan

Jan 2008 - Mar 2012 (4 years 3 months)

Supported executives, managers and team members including scheduling appointments, managing calendars and coordinating meetings. Preparing, editing, and distributing memos, documents, reports, presentations, and spreadsheets with accuracy and attention to detail. Assisted in planning and executing of company events, meetings, and conferences, including logistical arrangements and coordination. Maintained and organized office records, and documents ensuring confidentiality.

About

Detail

Timeline

Résumé