Musa Sani Kantiyel
About
Detail
FCT, Nigeria
Contact Musa regarding:
Flexible work
Starting at
USD3/hour
Résumé
Jobs
verified_user
0% verified
Fashion ConsultantGlobal FidelisJan 2024 - Current (2 years 10 months)• Built strong relationships with clients, earning loyalty through personalized and attentive service.
• Developed in-depth knowledge of luxury brands and emerging designers, offering high-quality options to clients.
• Coordinated with retail staff and boutiques to source specific items and ensure timely delivery for clients.
• Provided administrative assistance by managing customer inquiries via email and phone, effectively resolving order delays to ensure a smooth and satisfying shopping experience for clients.
• Offered virtual assistance to enhance client interactions, ensuring that all communication was handled promptly and professionally, further contributing to client satisfaction and loyalty.- Social Media EvaluatorAppenJan 2022 - Jan 2023 (1 year 1 month)• Conducted in-depth evaluations and analyses of social media content to ensure alignment with platform guidelines and quality standards.
• Offered guidance and strategies to team members on maintaining motivation and productivity, fostering a positive and sustainable work environment.
• Collaborated remotely with cross-functional teams to deliver high-quality results while adhering to project deadlines. Additionally, leveraged my experience in CRM (Customer Relationship Management) as a customer support agent, where I assisted clients through email and phone, resolving issues related to orders and delays, which enhanced overall customer satisfaction and contributed to a more effective communication strategy within the team. - Travel AgentDreamportJan 2022 - Jan 2023 (1 year 1 month)• Planned and coordinated personalized travel itineraries tailored to client preferences, including flights, accommodations, tours, and transportation.
• Provided expert advice on destinations, travel regulations, and best practices, ensuring clients enjoyed hassle-free experiences.
• Negotiated competitive rates with vendors, resulting in cost savings for clients while maintaining high-quality services.
• Handled travel bookings and modifications efficiently, maintaining accuracy in schedules and client satisfaction. Additionally, utilized virtual assistance skills to manage customer support through calls and emails, effectively addressing issues related to bookings, cancellations, or travel inquiries, which contri
Education
verified_user
0% verified
- NMasters in Power System EngineeringNigerian Defence AcademyJun 2024 - Current (2 years 5 months)
- ABachelor of Technology, Electrical Electronics TechnologyAbubakar Tafawa Balewa University BauchiJan 2015 - Jan 2020 (5 years 1 month)