Murad Elgendy

Murad Elgendy

About

Detail

Head of Customer Success | Helping E-Commerce Brands
Ottawa, Ontario, Canada
Contact Murad regarding: 
work
Full-time jobs
Flexible work
id_card
Internships

Timeline

work
Job
school
Education
folder
Project

Résumé

Jobs verified_user 0% verified
  • Trellis
    Head of Customer Success
    Trellis
    Apr 2023 - Nov 2023 (8 months)
    Skills: Account Management · E-Commerce · Business
  • Trellis
    Customer Success Specialist
    Trellis
    Jan 2022 - Apr 2023 (1 year 4 months)
    Skills: Account Management
  • P
    Owner
    PYRADO
    Jun 2017 - Current (9 years 5 months)
    • Created and designed an online store platform.
    • Managed how to be efficient with the revenue to maximize the gains and reach.
    • Managed all incoming orders requests making sure they are handled in a timely manner.
    • Conduct research and study market trends to identify opportunities to maximize profit.
    • Monitor sales levels to determine product volume adjustments, replenishment, and allocations.
    • Maintain end-of-day records for all the transactions and generate weekly reports to track the budget.
    • Order merchandises in accordance with the procedure; once received verify that goods are received in good order and that services have been provided accordingly.
    • Managed website SEO, Google analytics, an
Education verified_user 0% verified
  • Carleton University
    Bachelors Economics, Economics
    Carleton University
    Jan 2019 - Dec 2021 (3 years)
  • University of Ottawa
    Marketing
    University of Ottawa
    Jan 2017 - Dec 2019 (3 years)
Projects (professional or personal) verified_user 0% verified