Professional in electronic engineering passionate about telecommunications and IT.
Experience in providing L2 technical support, mainly handling Jira. Deployment and
implementation of services supported by the Linux Operating System and its integration
with third-party SW/HW. Also, integrations with REST API based on JSON and XML. Basic
knowledge in Cloud computing especially in the AWS and SQL cloud, orchestrator such as
Ansible, routing and addressing protocols.
Able to face new problems and lead a work team based on communication, respect and
interdisciplinary help, leaving customer satisfaction as a priority.