Muhammad Zain ul Abideen Fintech Operations & BizOps Leader | Product Ops &

Operations

Capchase

Jun 2025 - Current (1 year 1 month)

Senior Manager, Product & Business Operations

Vartana

Feb 2024 - Jun 2025 (1 year 5 months)

GTM Support -Managed marketing incentives (spiffs), ensuring accurate and timely payouts. -Led wallet share expansion project, generating an additional $2.5M in annual revenue. -Facilitated second-review escalations with underwriting to capture incremental revenue opportunities. Product Operations -Partnered with the engineering team to conceptualize and implement a Salesforce forecasting module, enhancing visibility and enabling data-driven revenue planning. -Collaborated closely with engineering to develop an advanced Salesforce lead management system, significantly enhancing marketing efficiency. -Conducted product release feedback sessions to align stakeholder expectations and streamline deployments. Operational Excellence -Directed o

Manager, Operations

Vartana

Mar 2022 - Jan 2024 (1 year 11 months)

• Responsible for filing UCCs to secure lending interests and ensure compliance. • Developed and supervised the billing and collections process before it became a standalone department, optimizing cash flow, minimizing delinquencies, and establishing best practices that are still followed today. • Led end-to-end vendor onboarding, including pricing structures and feature activations. • Oversaw loan processing, underwriting, and funding, ensuring compliance and efficiency. • Managed customer support operations, reducing first response time to within 5 minutes and achieving an average resolution time of 30 minutes, depending on request complexity, while fostering high customer satisfaction and retention. • Strengthened vendor relationships, d

Finance Associate (Accounts Receivables)

Payactiv

Dec 2021 - Mar 2022 (4 months)

• Ensured seamless payment processing aligned with confirmation files. • Conducted reconciliation audits to identify and resolve variances. • Managed deduction tracking and reporting to enhance financial accuracy. • Provided timely deduction reports to customers, ensuring compliance and transparency

Team Lead- Audit

Motive

Nov 2020 - Feb 2021 (4 months)

Assistant Manager-Order management, Audit

Motive

Feb 2021 - Nov 2021 (10 months)

Senior Financial Sales Analyst

Motive

Apr 2020 - Nov 2020 (8 months)

Financial Sales Analyst

Motive

Apr 2018 - Apr 2020 (2 years 1 month)

KeepTruckin is on a mission to improve the efficiency and profitability of America's trucking industry by building great technology products for truck drivers and fleet managers. The KeepTruckin ELD is the easiest to use and most affordable electronic logging system in the market. KeepTruckin provides drivers with the number one rated Electronic Logbook App for iOS & Android. For fleets, KeepTruckin's web dashboard automates log auditing, IFTA reporting, vehicle location tracking, and more. KeepTruckin is trusted by over 400,000 drivers and 13,000 fleets. The company is backed by Google Ventures and Index Ventures. Major responsibilities: • Maintaining Financials through Zoura - ERP and heads being dealt are Revenue, Billing, Payments,

Audit Trainee

A F Ferguson Co a member firm of the PwC network

Jul 2015 - Sep 2015 (3 months)

 Successfully conducted stock count and audit at various organizations, including PepsiCo. Addressed control weaknesses and operational inefficiencies.  Managed internal and external auditing operations and handled final accounts analysis. Ensured timely re-verification of final audit reports and accounts casting.

Muhammad Zain ul Abideen

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