Muhammad Shahab Business Operations and Automation Specialist | Hubspot

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Automation Specialist

IP Security Experts Consultancy IPSEC

Jul 2024 - Current (2 years)

• Designed, built, and maintained Zapier and HubSpot workflows to automate lead intake, student onboarding, sales pipeline management, and follow-up communications, cutting manual effort and response times significantly. • Integrated HubSpot, Google Sheets, and Slack to automate real-time internal reporting for sales, marketing, and operations teams, ensuring accurate and timely data sharing. • Created detailed Standard Operating Procedures (SOPs) and process documentation to support onboarding of new staff and maintain operational efficiency. • Collaborated with trainers, developers, and administrative teams to map processes, identify bottlenecks, and implement scalable automation solutions, boosting productivity across departments. • Leve
Operations Specialist

Corvit Networks

Apr 2022 - Jun 2024 (2 years 3 months)

• Created end-to-end operational workflows for government-funded IT training programs in Cybersecurity, AI, and Cloud Computing, serving 2,500+ students under KPITB, NAVTTC, and MOITT initiatives. • Created structured project plans, training schedules, and program documentation in ClickUp and Notion, ensuring efficient program delivery and stakeholder alignment. • Designed and implemented Zapier automations to integrate student registration forms with centralized dashboards, enabling real-time tracking of attendance, progress, and assessments. • Coordinated with instructors, development teams, and management to optimize resource allocation, scheduling, and task assignments, resulting in improved training delivery efficiency. • Developed Sta

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Muhammad Shahab

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