M
Muhammad Ammar Khan
About
Detail
Islamabad, Pakistan
Résumé
Jobs
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CUSTOMER SUPPORT ASSOCIATEMetropolitan Warehouse & DeliveryAug 2023 - Current (2 years 11 months)• Replying to customer's emails and phone calls. • Scheduling furniture deliveries trough calls and emails for multiple accounts. • Collecting Storage fee from customers. • Preparing monthly reports of delivery exceptions in excel for clients.- MPERSONAL BANKING OFFICERMEEZAN BANK (F-11Dec 2022 - Aug 2023 (9 months)• Manage customer bank accounts by opening, closing, and supervising transactions. • Resolve any problems with banking services or accounts. • As needed, refer clients to in-house financial experts. • To generate new business, reaching out to potential customers. • Show existing and prospective customers financial products and services. • Carry out administrative tasks (e.g. entering data into banking software) • Replying to FCCM alerts.
- WCUSTOMER SERVICE REPRESENTATIVEWORK, Bahria Town IslamabadNov 2021 - Sep 2022 (11 months)• Selling Final Expense insurance to US clients on the phone. • Convincing customer to buy the product. • Deep understanding of customer responses. • Correct use of alternate rebuttals.
Education
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- Masters in Project ManagementBahria UniversityJan 2021 - Jan 2023 (2 years 1 month)
- BBachelors in Business AdministrationJan 2017 - Jan 2021 (4 years 1 month)
- IFSC (Pre-Engineering)Iqra Army Public School and CollegeJan 2014 - Jan 2016 (2 years 1 month)
- IMatricIqra Army Public School and CollegeJan 2012 - Jan 2014 (2 years 1 month)
- KDiploma in ITKhyber Institute of Information Technology
- (MajorsBahria University