M
Muhammad Ali
About
Detail
Phulgran, Islamabad Capital Territory, Pakistan
Résumé
Jobs
verified_user
0% verified
Performance Marketing ConsultantfreelanceJan 2026 - Current (9 months)Worked with international businesses to improve their online presence, generate leads, and grow sales through strategic digital marketing and business consultation.
Key Responsibilities
• Partnered with a Dubai based furniture brand to build a complete Shopify store from scratch.
• Configured Meta Business Manager, Meta Pixel, and advertising infrastructure.
• Planned, launched, optimized, and scaled Meta advertising campaigns.
• Helped develop marketing strategies to improve business growth and customer acquisition.
• Conducted weekly business meetings with the client to review campaign performance and discuss future strategies.
• Worked with a US based Medical Billing company.
• Managed the company'- GE-commerce & Performance Marketing SpecialistGlobe Call CenterJan 2025 - Jan 2026 (1 year 1 month)Managed complete Shopify operations while planning and executing Meta advertising campaigns for e-commerce businesses.
Key Responsibilities
• Built Shopify stores from scratch.
• Researched and sourced products for online stores.
• Created Meta Business Manager accounts and advertising accounts.
• Configured Meta Pixel and tracking events.
• Created and managed advertising campaigns.
• Identified winning products through continuous testing.
• Scaled successful advertising campaigns.
• Managed courier partnerships and logistics.
• Handled order tracking, confirmations, refunds, and returns.
• Worked closely with operations to improve customer experience. - HAmazon Fba & Fbm SpecialistHyper FutureJan 2023Supported international Amazon marketplace operations while ensuring smooth day to day account management.
Responsibilities
• Managed multiple Amazon seller accounts across international marketplaces.
• Monitored account health.
• Conducted product research.
• Assisted with product listings.
• Used Helium 10 and Keepa for research and analysis.
• Managed promotional activities.
• Supported Buy Box optimization.
• Assisted with A+ Content creation.
• Reported account issues to senior management. - Senior Transcription ExpertTouchstone CommunicationsJan 2023Worked as a Senior Transcription Expert on the CallRevu project supporting automotive dealerships across the United States.
Responsibilities
• Reviewed customer calls.
• Produced accurate transcripts.
• Maintained high productivity and quality standards.
• Followed strict client guidelines and quality requirements.
• Continued supporting the project until the client transitioned it to another service provider. - ETranscription Specialist / Quality Assurance Assistant / Quality Assurance Team LeadEracon TechnologiesJan 2020 - Jan 2024 (4 years 1 month)Started as a Transcription Specialist before being promoted to Quality Assurance Assistant and later Quality Assurance Team Lead based on consistent performance and leadership abilities.
Key Responsibilities
• Worked on Humanatic and CallRevu projects serving automotive dealerships across the United States, United Kingdom and Canada.
• Reviewed and analyzed recorded customer conversations.
• Maintained high transcription accuracy while meeting client quality standards.
• Verified customer information and CRM records.
• Prepared call summaries and categorized customer interactions.
• Ensured compliance with client guidelines and quality requirements.
• Led, coached, and mentored a team of 22 Quality As - Ai Data Annotation SpecialistToloka AIJan 2020Completed AI training data projects while maintaining high accuracy and following detailed client guidelines.
Responsibilities
• Audio Annotation
• Image Annotation
• Video Annotation
• Text Annotation
• Data Validation
• Guideline Compliance
• Quality Verification
Education
verified_user
0% verified
- EAmazon Fba Wholesale and Online ArbitrageEskill VisorsJan 2023
- CCulinary Arts (Elementary Food Preservation with Internship) (Short)CithmsArid University(Govt)Jan 2020
- IIntermediateIndus Group of CollegesJan 2016
- SMatriculatedSunflower Cambridge SchoolJan 2013