T

Taylor Muckerman

About

Detail

Director of Retention
District of Columbia, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Seeking Alpha
    Director of Retention
    Seeking Alpha
    Sep 2022 - Aug 2023 (1 year)
    Director of Revenue Growth September 2022 – Present • Achieved 37% quarter-over-quarter increase in gross subscriptions sold to existing customers through use successful cross-selling/upselling. • Utilize robust CRM data to unearth new growth opportunities, driving higher Average Revenue Per User (ARPU) and Lifetime Value (LTV). Director of Retention November 2021 – September 2022 • Maintained a singular focus on driving ever-higher levels of subscriber engagement through in-depth customer insights. Active users = renewing users. • Conducted user testing and prospect interviews to help determine overall perception of our product. • Worked closely with the Member Success team to better understand the pain points of our subscribers. The
  • The Motley Fool
    Head of Retention
    The Motley Fool
    Dec 2019 - Nov 2021 (2 years)
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    ProductManager
    Motley Fool Canada
    Mar 2014 - Dec 2019 (5 years 10 months)
  • M
    Senior Analyst
    Motley Fool Canada
    Oct 2013 - Mar 2014 (6 months)
    • Analyzed Canadian stocks for recommendation within our Canadian investing newsletters. • Regular guest on two top-rated business podcasts for The Motley Fool - MarketFoolery & Industry Focus.
  • The Motley Fool
    Bureau Chief
    The Motley Fool
    Sep 2012 - Oct 2013 (1 year 2 months)
    • Led a team of analysts and editors producing SEO-optimized content for Fool.com's energy and materials vertical. • Invited to make appearances on CNBC Asia, Fox Business, Business News Network and regional radio programming due to my deep understanding of a variety of industries and companies.
  • P
    Investment Strategy Intern
    ProShares
    Sep 2011 - Jul 2012 (11 months)
    • Produced empirical analysis published in theWinter 2013 issue of theJournal of Alternative Investing, exploring volatility exposure and portfolio management. • Constructed client-facing report to track ETF performance, market activity and investor sentiment. • Executed data analysis on topics including risk measurement, strategy testing and portfolio allocation.
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    Summer M&A Research Associate
    Capstone Strategic, Inc.
    Jun 2011 - Aug 2011 (3 months)
  • Conagra Brands
    Financial Analyst
    Conagra Brands
    Jan 2008 - Feb 2010 (2 years 2 months)
Education verified_user 0% verified
  • R
    Master of Business
    Robert H. Smith School of Business, University of Maryland
    Aug 2010 - May 2012 (1 year 10 months)
  • University of North Carolina at Wilmington
    Bachelor of Science, Majors: Finance & Accounting
    University of North Carolina at Wilmington
    Aug 2003 - Dec 2007 (4 years 5 months)