Career Overview
• Team leader with strong supervisory, relationship management, communication, and proven fundraising abilities. Expertise in office management, customer service, marketing, human resources.
• Responsible for management, hiring, scheduling, and discipline of personnel.
• Management of internal and external communications, as well as excellent writing and synthesis of texts.
• Process data and prepare daily/weekly/monthly reports.
• Represent company and client interests in planning and organizing meetings. Consult with client and team members to ensure events remain on schedule.
• Provide individualized training for new hires and departmental transfers.
• Employ active listening skills to determine client’s desires in order to ensure client satisfaction.
• Create loyalty and return business through excellent CRM practices.
Experience
VSI Global Solutions
• Talent Management Sourcing (Analista de Talento Humano)
March 2015- Actualmente
Jefe inmediato: Ana Maria Lacouture
Directora de Talento Humano
3688546- 318.363.7578
Email: alacouture@vsiteam.com
VSI Global Solutions -
• Supervisor of Operations & Customer Service / Account Manager
June 2011- Febrero 2015
Jefe inmediato: Ana Maria Lacouture
Directora de Talento Humano
3688546- 318.363.7578
Email: alacouture@vsiteam.com
• Customer Service Representative
Oct-2009
Jefe inmediato: Ana Maria Lacouture
Directora de Talento Humano
3688546- 318.363.7578
Email: alacouture@vsiteam.com
Trascom de Colombia
• Agent Greyhound
2007-2009
