IT Support
Directa24
Aug 2021 - Nov 2022 (1 year 4 months)
- Manage employees access (AWS, Google Workspace, Atlassian, Confluence, Bitbucket, LastPass, DocuSign, Wix, DropBox, Prey, CrowdStrike, Microsoft Office 365, LDAP, Rackspace, Zoho, JumpCloud, HubSpot, etc)
- Manage AWS records, instances and users (IAM, EC2, Route 53).
- Administration of domains and emails (AWS Route 53, Rackspace, Google).
Remote support for Mac and Windows computers.
- Server and Infrastructure Support.
- Patching and monitoring Linux servers.
- Follow-up of incident cases and user requirements.
- Renewal of licenses and cost control.
- Purchaseof SSL Certificates.
- Installations and administration of remote equipment.
- Worked with OpenVPN, OpenLDAP, RDP, DNS tools.
- Create and configurate AWS EC2 instances