Marina Coluci Executive assistant to the manager

A

CEO Assistant

Asentria Corporation

Dec 2024 - Jun 2025 (7 months)

Provided high-level administrative and operational support to the CEO of a tech-driven company. Managed complex calendars, coordinated internal and external communications, arranged travel and logistics, conducted research, and acted as a liaison with stakeholders. Played a key role in streamlining workflows and ensuring the CEO’s time and priorities were strategically aligned with business goals.

Customer Service Associate

Swiftly

Jul 2024 - Current (2 years 1 month)

Rebate Processing: Accurately reviewed and verified purchase tickets to determine eligibility for rebate refunds in compliance with company policies and regulations. Data Validation: Ensured accuracy and completeness of documentation submitted for rebate claims, identifying and addressing discrepancies efficiently. Workflow Management: Handled high volumes of rebate submissions with attention to detail, meeting tight deadlines and maintaining processing accuracy. Cross-Department Collaboration: Communicated with internal teams to resolve issues and streamline rebate refund processes. Compliance Adherence: Maintained up-to-date knowledge of alcohol rebate regulations and company guidelines to ensure proper claim handling.

Recruiting System Administrator

PLS Logistic Services

Jan 2024 - Apr 2024 (4 months)

• Assist with ATS platform (iCims) and other software integrations as needed • Posting job openings on media and social media outlets • Finding and filtering appropriate job applicants • Scheduling interviews and coordinating office experience • Occasionally arranging travel for candidates to interviews • Extending job offers and arranging the relevant documents • Compiling reports on recruiting activity

Technical sourcer, managed services recruiting

Upwork

Nov 2022 - May 2023 (7 months)

Enterprise talent sourcing specialist

Upwork

Mar 2022 - Nov 2022 (9 months)

M

Third party verification agent

Mercury Z

Nov 2021 - Mar 2022 (5 months)

- My daily tasks included attending incoming calls and verifying customer's identity and terms and conditions of the hired services from Frontier communications. - Administrative work included documenting the calls for follow up.

J

Front office assistant

Jorge Ruben Mendez y asociados SH

Apr 2016 - Oct 2018 (2 years 7 months)

- My performance includes general reception tasks, such as telephone attention, personalized attention, reception and delivery of documentation, administrative, accounting and finance tasks. - In addition, direct assistance to the head of the Import area in tasks such as coordination of cargo shifts, transport and custody orders, etc.

N

Customer service representative

Next Latinoamerica S.A.

Dec 2013 - Apr 2016 (2 years 5 months)

- Provide assistance and problem solving for Nextel Customers and telephony users.

Administrative assistant

Banco Supervielle

Jul 2012 - Oct 2012 (4 months)

- I performed general customer service for the supervielle centro banex bank, florencio varela norte branch. - My duties as an agent consisted of receiving, advising clients, solving problems for retirees, pensioners and general clients of the bank, marketing of new social debit cards, credit cards, general administrative tasks, etc.

Costumer care representative

Teletech Argentina SA

Nov 2011 - Apr 2012 (6 months)

- Where based on receiving incoming calls made by customers of Time Warner Cable, in the Los Angeles, USA area. - The calls could be both in English and Spanish. My job as an agent was to advise the client, answer their questions, solve problems (for example, technical problems with any of the services, be it cable, internet or digital telephone). - Create accounts for new clients, retain potential clients that wanted to cancel their services, etc.

Costumer care representative

Teletech Argentina SA

Nov 2009 - Apr 2011 (1 year 6 months)

F

Retail sales person

Freelance, Self Employment

Jan 2002 - Mar 2022 (20 years 3 months)

- Among my responsibilities are counter service, cash management, inventory, withdrawal and delivery of orders, collections, online advertising, sublimation and design of items such as shirts, mugs, caps and plates. Among my responsibilities are counter service, cash management, inventory, withdrawal and delivery of orders, collections, online advertising, sublimation and design of items such as shirts, mugs, caps and plates

Marina Coluci

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