Moumita Chatterjee
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Moumita Chatterjee  new_releases

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Corporate Recruiter at Ignite Recruitment
Moscow, Idaho, United States

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Résumé

Jobs verified_user 0% verified
  • Ignite Recruitment
    Corporate Recruiter
    Ignite Recruitment
    Mar 2022 - Current (3 years 4 months)
    I am a corporate recruiter with Ignite recruitment and Gennex resourcing. I work on a variety of positions across sectors as aviation, manufacturing, technology, hospitality and retail. I manage sourcing and recruitment from the front-end level to managers and directors for corporates.
  • T
    Customer Care Manager
    Trugreen Lawn care
    May 2020 - Mar 2022 (1 year 11 months)
    Responsible for customer care, billing and revenues for four branches of Idaho and Washington state Achieved the Superstar award for highest Sales in the annual contests in 2020 and 2021
  • Concentrix
    Customer Care Advocate
    Concentrix
    Oct 2017 - Mar 2020 (2 years 6 months)
    Managing the customer service, accounts, billing and retention for Apple customers for itunes Trained on itunes and ios products of Apple Mentored onboarding batches for the tele calling set up
  • University of Illinois at Urbana-Champaign
    Computing Consultant Manager
    University of Illinois at Urbana-Champaign
    Aug 2015 - Apr 2016 (9 months)
    Recruiting and Supervising a team of two Associate Consultants and 50 Peer Computing Consultants Ensuring the productivity of the Peer Computing Consultants across the Resident Technology Labs Approving timecards and monitoring with monthly meetings
  • U
    Graduate Student
    University of Illinois at Urbana-Champaign, School of Labor and Employment Relations
    Jan 2015 - May 2016 (1 year 5 months)
    My specialisation is in the field of Labor and Employment Relations. My focus areas are Employment Laws,Immigration Laws, Collective Bargaining, Training and developement, Planning and Staffing organisations and compensation analysis.
  • Vodafone India Ltd
    Manager - Vodafone Business Services
    Vodafone India Ltd
    Sep 2013 - Jan 2015 (1 year 5 months)
    I was a Key Account Manager for the Enterprise Business I handled the key relationships of B2B total telecom solutions for National Corporate,Vodafone Global clients and the Government business Managed a team of Sales executives to drive acquisitions on Mobility and Fixed line numbers Successfully managed tenders of MECON, HEC, Coal India that are major PSU s in the area Closed the prestigious Fixed line business with some major clients as Jharkhand Police Achieved the "Superstar" Award for the Internet lease line deal closure for XISS I was involved in the "Raise your Hand" CSR initiative of Vodafone
  • A
    National Channel Head - CVM
    Adfc ( Hdfc Bank Limited )
    Sep 2008 - Aug 2009 (1 year)
    National Channel Head for CVM – Credit Cards Portfolio • PAN India management of the Sales force for Portfolio Programs on Cards • Managing sales and Revenue generation through products like Cash on Call, Jumbo Cash , DAE , Insurance , Smart Pay • Managing the customer service through the telesales channel Leading a virtual team across nine cities in India with 450+ workstations and nine area managers • Developing new Portfolio matrices , actively increasing ENR, spends on cards • Cross – sell of Insurance – Non – Life and Life • Enhancing call quality through superior scripts and Quality Management
  • Standard Chartered Bank
    Associate Manager
    Standard Chartered Bank
    Apr 2007 - Oct 2008 (1 year 7 months)
    April 07 – September 08_ Portfolio Manager with Standard Chartered Bank , Scope International – Managing the Portfolio Division of the UAE Business of Standard Chartered Bank for countries Dubai and Middle East • Driving Sales on ENR : Portfolio Programs for the Credit Card teams , enhancing the profitability and revenue generation Retention Management for CCPL – Credit Cards , Personal Loans , working with the Product team closely in designing strategies of Anti attrition and balance protection on Credit Cards • Developing Portfolio Programmes for profitable customers Managing the Retention of Cards and Bancassurance products Managing Cross -sell of products on cards Handling a team of Team - Leaders and Staff to manage the business Comp
  • I
    Product Manager - Retail Liabilities Group
    ICICI BANK PVT LTD
    Jun 2005 - May 2007 (2 years)
    June 2005- April 2007 : Product Manager (RLG- Retail Liabilities Group) ICICI Bank Ltd. Corporate Office , Mumbai Key Responsibility Areas: ● To manage the Salary product segment of Retail Liabilities deposit ● Manage and co-ordinate the Sales and Pan India deals related to Salary account opening ● Process maintenance , development of websites, customer interface channels of the RLG s segment ● Developing and launching of the new Retiral Product for the Salary segment. ● Assisting the Sales teams in account opening adhering to the KYC norms and compliance. ● Managing business development for the Household and Salary existing customer base through regular Inflows –Outflows happening at the branches ● Organize and conduct GTMY camps fo
Education verified_user 0% verified
  • U
    Masters in Human Resources and Industrial relations, Human Resources Management/Personnel Administration, General
    University of Illinois at Urbana-Champaign, School of Labor and Employment Relations
    Jan 2015 - Jan 2016 (1 year 1 month)
  • A
    Masters in Applied Psychology, Industrial and Organizational Psychology
    Annamalai University
    Jan 2006 - Jan 2008 (2 years 1 month)
  • K
    Post graduate program in management studies, Marketing/Marketing Management, General
    K. J. Somaiya Institute of Engineering and Information Technology
    Jan 2001 - Jan 2003 (2 years 1 month)
Projects verified_user 0% verified
  • Vodafone
    Key Account Manager
    Vodafone
    Nov 2014 - Current (10 years 8 months)
    I was nominated by the circle CEO and actively involved in the "Raise Your Hand" initiative propagated by Vodafone worldwide. In this we participated in educating school children on issues of environment and road safety concerns.
  • Standard Chartered Bank Ghana
    Manager
    Standard Chartered Bank Ghana
    Aug 2007 - Current (17 years 11 months)
    I participated in the CSR initiative while with Standard Chartered Bank. The cause was for children and I helped a blind child to write scribes for the examination. This was at Loyolla College, Chennai, India.
Awards verified_user 0% verified
  • V
    Superstar Award for Business Acquistion
    Vodafone India
    Aug 2014
  • V
    E-Learning certification
    Vodafone India
    Jun 2014